Implementation Consultant

Specright, Inc.; Chicago Heights (IL); Remote; USD 80,000 - 120,000; Full time

Job summary

Specright, a leading technology company, seeks an Implementation Consultant to join their Implementation Team. This role involves collecting customer requirements and designing Specification Data Management solutions, working with various cross-functional teams to ensure a successful implementation. Candidates should have a solid technical background with experience in Salesforce and the ability to lead customer engagements effectively.

Qualifications

• 3+ years of technical experience in manufacturing, HLS, or high-tech.
• Salesforce.com admin experience is required.
• Experience in developing Business Requirements Documentation and data mapping.

Responsibilities

• Responsible for requirement creation and solution design.
• Collaborate with clients and provide best practice recommendations.
• Assist with data imports, quality checks, and verification of client data.

Skills

Salesforce.com admin experience

Software configuration

Problem-solving skills

Excellent relationship-building skills

Ability to manage multiple projects

Job description

Implementation Consultant

Location: Remote

Job Overview

Specright is looking to hire an Implementation Consultant within our Implementation Team. In this role, you will be responsible for collecting customer requirements, designing, and implementing Specification Data Management solutions for customer accounts.

You will collaborate with our customers to provide best practice recommendations, develop solution designs, and ensure successful implementation. You will work cross-functionally with teams including Sales, Marketing, Product Management, Customer Success, and Software Engineering.

About Specright

Specright is the first purpose-built, patented platform for Specification Management. It helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Serving industries such as packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, and industrials, Specright has received numerous recognitions including the Deloitte Fast Technology 500 in 2024 and Fast Company's Most Innovative Companies in 2023.

Roles & Responsibilities

• Responsible for requirement creation and solution design, ensuring successful project implementation across various business sizes, including enterprise.
• Define and document solution designs, user stories, requirements, including configuration, custom development, and data migration.
• Collaborate with the Solution Data Architect & Project Manager to define scope and deliverables for successful implementation.
• Consult, lead, and guide customers with best practices to support business transformation and process optimization during Specright implementations.
• Help customers transform their business with SDM technology.
• Configure objects, layouts, workflows in Specright, and perform Salesforce admin functions.
• Perform quality assessments against requirements and acceptance criteria.
• Assist with data imports, quality checks, and verification of client data.
• Work directly with clients in industries such as beauty and cosmetics, consumer goods, packaging, food & beverage, wine & spirits, automotive, and chemicals.
• Train and mentor new team members on product and industry best practices.
• Conduct weekly technical training and mentorship for the team.

Basic Qualifications

• 3+ years of technical experience within manufacturing, HLS, or high-tech industries.
• Salesforce.com admin experience required.
• Software configuration and/or development experience.
• Experience developing Business Requirements Documentation, data mapping, process flow diagrams, data models, configuration, and deployment.
• Experience with SaaS hybrid implementation methodology.

Preferred Qualifications

• Ability to present to C-level executives and leadership.
• Industry experience in HLS, Consumer Goods, Food & Beverage, Packaging, or Supply Chain is highly preferred.
• Customer-oriented with excellent relationship-building skills.

Soft Skills

• Active learner.
• Ability to communicate in business terms with customers and technical terms with teams.
• Willingness to learn new technologies and recommend solutions.
• Ability to manage multiple projects simultaneously.
• Fast learner, team player, organized, and execution-oriented.
• Strong attention to detail.
• Highly accountable for timely delivery.
• Problem-solving skills to identify solutions to challenges.