Implementation Analyst - Remote

Altera Digital Health Inc (DE); City of Niagara Falls (NY); Remote; USD 48,000 - 60,000; Full time

Job summary

An innovative firm is seeking entry-level professionals to join their remote team, focusing on deploying health IT solutions. This role involves assisting clients with implementation, documentation, and ensuring customer satisfaction. With a strong emphasis on communication and teamwork, candidates will gain valuable experience in healthcare technology and data analysis. If you're passionate about improving healthcare delivery and eager to learn in a supportive environment, this opportunity is perfect for you. Join a forward-thinking company dedicated to transforming healthcare with technology and expertise.

Qualifications

• Entry level knowledge of Altera solutions and client operational processes.
• Familiarity with data analysis and visualization tools.
• Proficiency in Microsoft Excel, including advanced functions.

Responsibilities

• Assist clients in deploying and configuring Altera solutions.
• Document problem resolutions and provide weekly status reports.
• Assist with Machine Learning Frameworks and Data Handling.

Skills

Microsoft Excel

Data Analysis

Communication Skills

Healthcare Knowledge

Programming Languages (Python, Java, C++)

Education

Bachelor's Degree in Healthcare Management/Business Administration/Finance/Information Systems

Tools

Microsoft Project

Power BI

Excel (advanced functions)

Job description

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Overview

Assist clients to deploy and configure Altera solutions on the Sunrise team.

Customer Satisfaction.

Project to be assigned based on need.

This is an entry level remote role in the US.

Responsibilities

Domain Expertise

• Entry level knowledge of Altera solutions within a specific Altera domain area.
• Entry level knowledge of client operational processes, job functions and implementation methodology within a specific Altera domain area.
• Entry level knowledge of industry trends and initiatives within a specific Altera domain area and healthcare workflow.
• Entry level knowledge of Algorithms and Models.

Module/Technical Implementation to meet requirements as specified in the project plan

• Assist with Machine Learning Frameworks along with Data Handling.
• Assist with Database projects utilizing Excel and Power BI.
• Assist with creation and maintenance of project documentation.
• Assist with identifying issues encountered during the implementation of Altera products and when interfacing third party systems.
• Assist with testing new software features.
• Assist clients on testing strategy and planning to ensure successful solution implementation.

Reporting / Documentation

• Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants.
• Provide weekly status reports of activities.
• Produce other reports and/or documents as required.

Qualifications

Academic and Professional Qualifications:

• Bachelor's Degree with a Healthcare Management/Business Administration/Finance/ Information Systems, or a related field, or an equivalent degree or equivalent/years of experience required.

Experience:

• 0-2 years relevant work experience in Healthcare or Healthcare IT
• Microsoft Office experience
• Previous internship or work experience in a related field (healthcare, finance, consulting) is preferred but not required

Technical Skills:

• Proficiency in Microsoft Excel, including advances functions (e.g., VLOOKUP, pivot tables, macros)
• Familiarity with data analysis and visualization tools
• Familiarity with Microsoft Project or Smartsheets or other similar project tools
• Familiarity with Programming languages such as Python, Java or C++ can be a plus
• Familiarity with AI related platforms

Communication Skills:

• Excellent written and verbal communication skills
• Ability to convey technical information to a non-technical stakeholder
• Strong Attention to detail and accuracy in work

Healthcare Knowledge:

• Basic understanding of healthcare systems, Electronic Health Records (EHR) and other healthcare IT systems a plus

Interpersonal Skills:

• Strong interpersonal skills and ability to work in a team environment as well as independently.
• Client Service orientation

Travel Requirements:

• None to minimum

Working Arrangements:

• Work is performed in a remote environment with minimal exposure to health or safety hazards.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range

$48,172 - $60,000 USD

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

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