Implemenation Representative

UpdatePromise; Philadelphia (Philadelphia County); On-site; USD 60,000 - 84,000; Full time

Job summary

A technology company in Philadelphia is seeking an Entry-level Implementation Representative to train and support clients on innovative products. Ideal candidates will be self-motivated and possess excellent communication skills. Responsibilities include managing client accounts nationwide and analyzing data for improvements. Preferred qualifications include an Associate's Degree and experience in customer service. Competitive salary range of $60,000 - $84,000 annually.

Qualifications

• Experience in in-person customer service, account management, or implementation roles.
• Work-related travel experience.
• Software troubleshooting and system knowledge.
• Experience in the automotive industry is a plus.

Responsibilities

• Training and supporting new clients on our products.
• Providing follow-up support to existing clients.
• Building industry relationships to retain and acquire clients.
• Traveling nationwide to manage client accounts.
• Analyzing data and providing training recommendations.

Skills

Excellent verbal and written communication skills

Ability to coach and train large groups

Self-motivated with minimal supervision

Intermediate experience with Microsoft Excel and Word

Quick learner, adaptable to fast-paced environment

Strong time management and task prioritization skills

Creative problem-solving abilities

Education

Associate's Degree or equivalent experience

Job description

Join to apply for the Implementation Representative role at UpdatePromise.

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Join to apply for the Implementation Representative role at UpdatePromise.

Department: Dealer Onboarding

Location: Philadelphia, Pennsylvania

Compensation: $60,000 - $84,000 / year

Description

Become a part of the UpdatePromise team. UpdatePromise is a technology company that creates industry-changing products and fosters a culture of innovation, diversity, and creativity. We develop products like Auto-Body Review and provide solutions in communication, automation, and data management, aiming to revolutionize the future of technology and communication.

What we're looking for:

• Excellent verbal and written communication skills, comfortable speaking with all management levels including C-Level.
• Ability to coach and train large groups.
• Self-motivated with minimal supervision.
• Intermediate experience with Microsoft Excel and Word.
• Quick learner, adaptable to a fast-paced environment.
• Strong time management and task prioritization skills.
• Creative problem-solving abilities.

Responsibilities include:

• Training and supporting new clients on our products.
• Providing follow-up support to existing clients.
• Building industry relationships to retain and acquire clients.
• Traveling nationwide to manage client accounts.
• Analyzing data and providing training recommendations.

Minimum requirements:

• Associate's Degree or equivalent experience.
• Experience in in-person customer service, account management, or implementation roles.
• Work-related travel experience.
• Software troubleshooting and system knowledge.
• Experience in the automotive industry is a plus.

Additional details:

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Motor Vehicle Manufacturing

This job posting is active and available.