Impactful Workforce Advisor (Remote-Friendly)

State of Iowa; Davenport (IA); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

Paid Time Off (96/144 hours + holidays

IPERS retirement plans

Flexible Spending Accounts

Life insurance and long-termDisability

Employee Assistance Program

Employee Discount Programs

Job summary

State of Iowa, through IowaWORKS, seeks a dedicated PROMISE JOBS Workforce Advisor to deliver compassionate case management to TANF recipients, assess needs, and develop tailored employment and training plans. You will help clients navigate resources, boost career readiness, and drive progress toward financial self-sufficiency.

The role emphasizes collaboration with DHHS, documentation, coaching, and ongoing follow-up in a hybrid schedule with some travel.

Qualifications

• Graduation from an accredited four-year college or university with a degree in any field.
• Four years of full-time work experience in career services, teaching or training to improve skills, job coaching, providing human services to individuals in need, sales, customer service, or related fields.
• A total of four years of education and/or full-time experience as described above.
• Current, continuous experience in the state executive branch with twelve months as a Workforce Associate.

Responsibilities

• Provide ongoing case management to TANF participants.
• Conduct assessments to identify barriers related to employment, education, transportation, childcare, health, or other life stability factors.
• Develop, update, and monitor individualized plans that outline clear, achievable steps toward self-sufficiency.
• Maintain detailed case documentation, including actions taken, referrals provided, participation, and progress toward goals.
• Provide consistent, personalized coaching, support, and follow-up to keep customers motivated and engaged.
• Connect customers to IowaWORKS services, community agencies, education providers, and partner organizations.
• Facilitate participation in job readiness workshops, career exploration, and job search.
• Support customers pursuing education, vocational training, HiSET preparation.
• Coordinate services with the Department of Health and Human Services and community organizations.

Skills

Empathy

Communication

Rapport building

Time management

Flexibility

Independent problem solving

Group facilitation

Education

Bachelor's degree

Job description

State of Iowa, through IowaWORKS, seeks a dedicated PROMISE JOBS Workforce Advisor to deliver compassionate case management to TANF recipients, assess needs, and develop tailored employment and training plans. You will help clients navigate resources, boost career readiness, and drive progress toward financial self-sufficiency.

The role emphasizes collaboration with DHHS, documentation, coaching, and ongoing follow-up in a hybrid schedule with some travel.