Impactful Volunteer Engagement Lead

American Red Cross; Indianapolis (IN); Hybrid; USD 42,000 - 58,000; Full time

Job summary

American Red Cross in Indianapolis is seeking a Volunteer Engagement Representative to implement and manage volunteer programs across multiple offices. The role supports screenings, referrals, and placement to meet operational needs, while coordinating onboarding and training for volunteers and fostering a supportive volunteer community.

As a hybrid position, you will collaborate with internal partners and external organizations, travel as needed, and contribute to strategies that improve

Qualifications

• Ability to work on a team and collaborate across offices.
• Excellent oral and written communication skills for diverse audiences.
• Strong interpersonal and presentation skills with community focus.
• Proficient in MS Word, Excel, PowerPoint, and Outlook.
• Knowledge of volunteer programs and policies preferred.

Responsibilities

• Implement and manage volunteer programs and services.
• Screen, refer, and place volunteers to meet operational needs.
• Support onboarding, training, and leadership guidance for volunteers.
• Coordinate recognition events to honor volunteer contributions.
• Schedule volunteers and liaise with internal and external partners.
• Ensure compliance with operating procedures and regulations.

Skills

Teamwork

Oral & written comms

Interpersonal skills

MS Office

Volunteer program knowledge

Education

Bachelor's degree

Tools

MS Office

Job description

American Red Cross in Indianapolis is seeking a Volunteer Engagement Representative to implement and manage volunteer programs across multiple offices. The role supports screenings, referrals, and placement to meet operational needs, while coordinating onboarding and training for volunteers and fostering a supportive volunteer community.

As a hybrid position, you will collaborate with internal partners and external organizations, travel as needed, and contribute to strategies that improve