Impactful Social Service Coordinator & Caseload Advocate

Redwood Coast Developmental Services Corporation; Ukiah (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Redwood Coast Regional Center in California seeks an Enhanced Caseload Service Coordinator to connect individuals and families with essential social assistance services, assess needs, develop plans, coordinate services, and advocate under the Lanterman Act.

You will manage a caseload of about 1:40, maintain confidential records, collaborate with healthcare providers and community agencies, conduct assessments, and follow up to adjust plans as needed to empower clients.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field is required.
• Minimum of 2 years experience in social assistance, case management, or related role.
• Strong knowledge of social service programs, community resources, and eligibility criteria.
• Excellent communication and interpersonal skills to engage with diverse client populations.
• Proficiency in maintaining confidential client records and using case management software.

Responsibilities

• Conduct comprehensive assessments of client needs and eligibility for social assistance programs.
• Develop and implement individualized service plans in collaboration with clients and relevant agencies.
• Coordinate and monitor the delivery of services, ensuring clients receive appropriate support in a timely manner.
• Maintain accurate and up-to-date case records, documentation, and reports in compliance with organizational and regulatory standards.
• Advocate on behalf of clients to address barriers and facilitate access to community resources and services.
• Collaborate with multidisciplinary teams, including healthcare providers, social workers, and community organizations.
• Provide ongoing support and follow-up to evaluate client progress and adjust service plans as needed.
• Participate in community outreach and education initiatives to raise awareness of available social assistance programs.

Skills

Excellent communication and Interperos

Bilingual abilities

Proficiency with case management软件

Education

Bachelor’s degree in Social Work, Human Services, Psychology, or related field

Master’s degree in Social Work or related discipline

Tools

Case management software

Job description

Redwood Coast Regional Center in California seeks an Enhanced Caseload Service Coordinator to connect individuals and families with essential social assistance services, assess needs, develop plans, coordinate services, and advocate under the Lanterman Act.

You will manage a caseload of about 1:40, maintain confidential records, collaborate with healthcare providers and community agencies, conduct assessments, and follow up to adjust plans as needed to empower clients.