Empathy-Driven Service Coordinator for Community Support

Redwood Coast Developmental Services Corporation; Eureka (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Redwood Coast Regional Center is seeking a Service Coordinator to connect individuals and families with essential social assistance services, assess needs, and develop tailored service plans. The role involves coordinating with community resources, advocating for clients, and maintaining thorough records to ensure timely support.

A compassionate, organized professional with strong communication skills will thrive in this role.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field.
• Minimum of 2 years experience in social assistance, case management, or a related role.
• Strong knowledge of social service programs, community resources, and eligibility criteria.
• Excellent communication and interpersonal skills to effectively engage with diverse client populations.
• Proficiency in maintaining confidential client records and using case management software.

Responsibilities

• Conduct comprehensive assessments of client needs and eligibility for social assistance programs.
• Develop and implement individualized service plans in collaboration with clients and relevant agencies.
• Coordinate and monitor the delivery of services, ensuring clients receive appropriate support in a timely manner.
• Maintain accurate and up-to-date case records, documentation, and reports in compliance with organizational and regulatory standards.
• Advocate on behalf of clients to address barriers and facilitate access to community resources and services.
• Collaborate with multidisciplinary teams, including healthcare providers, social workers, and community organizations.
• Provide ongoing support and follow-up to evaluate client progress and adjust service plans as needed.
• Participate in community outreach and education initiatives to raise awareness of available social assistance programs.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

Advocacy

Education

Bachelor's degree in Social Work or related field

Master's degree in Social Work or related discipline

Tools

Case management software

Job description

Redwood Coast Regional Center is seeking a Service Coordinator to connect individuals and families with essential social assistance services, assess needs, and develop tailored service plans. The role involves coordinating with community resources, advocating for clients, and maintaining thorough records to ensure timely support.

A compassionate, organized professional with strong communication skills will thrive in this role.