Impactful Public Safety Dispatcher

Public Safety Dispatch Network; Hackensack (NJ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Rutherford, NJ, seeks skilled dispatchers/telecommunicators to manage emergency and nonemergency requests. You will verify locations, gather caller data, classify incidents, and operate CAD, phones, maps, and radios to coordinate responders.

Role requires fast decision-making, accuracy, and strong multitasking. Training and shift patterns vary by agency, with potential nights and weekends involved.

Qualifications

• High school diploma or equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Certifications depend on services handled and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

Computer-aided dispatch (CAD)

Mapping software

Radio systems

Job description

Public Safety Dispatch Network in Rutherford, NJ, seeks skilled dispatchers/telecommunicators to manage emergency and nonemergency requests. You will verify locations, gather caller data, classify incidents, and operate CAD, phones, maps, and radios to coordinate responders.

Role requires fast decision-making, accuracy, and strong multitasking. Training and shift patterns vary by agency, with potential nights and weekends involved.