Impactful Pantry Program Manager

firstcommunitychurch; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

First Community Church, South Campus, is seeking an organized, compassionate leader to manage its Heart to Heart food pantry. You will oversee daily operations, support volunteers, and help people access food and other resources in a welcoming, respectful environment.

This full-time, exempt role combines hands-on pantry work with program administration, fundraising, and community outreach, reporting to the Minister of Mission & Justice.

Qualifications

• Bachelor's degree or equivalent.
• Strong written and verbal communication skills.
• Ability to build constructive relationships with people from diverse backgrounds.
• Strong organizational skills and ability to manage multiple priorities.
• Working knowledge of Microsoft Office and other office software.
• Food pantry or non-profit experience preferred.

Responsibilities

• Manage pantry operations.
• Coordinate food, toiletry, and supply ordering with the volunteer order coordinator and Mid-Ohio Food Collective.
• Oversee donation scheduling and intake, pantry organization, and weekly Pop-Up Pantry operations.
• Develop and improve procedures that support reliable, efficient service.
• Build supportive relationships with pantry clients and connect them with additional resources as needed.
• Recruit, train, and support volunteers of all ages and abilities, including volunteer leaders.
• Ensure adequate staffing for pantry shifts and special events.
• Manage online sign-ups and maintain volunteer records, including training, waivers, and service hours.
• Train volunteers on church policies, pantry procedures, and compliance guidelines.
• Foster a safe, respectful environment and coordinate volunteer appreciation efforts.
• Manage the pantry budget and monitor income and expenses.
• Apply for grants, coordinate fundraising, and seek financial and material donations.
• Respond to community inquiries about donations, food drives, and events.
• Communicate regularly with volunteers, donors, and community members through email and social media.
• Keep the Minister of Mission & Justice informed about operations, needs, and emerging issues.
• Strengthen relationships with church staff, members, ministry teams, and community partners.
• Promote opportunities to volunteer, donate, and organize food drives or collections.
• Coordinate presentations and pantry tours with ministry leadership.
• Represent Heart to Heart at relevant ministry meetings and events.

Skills

Communication

Organization

Relationship-building

Adaptability

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

First Community Church, South Campus, is seeking an organized, compassionate leader to manage its Heart to Heart food pantry. You will oversee daily operations, support volunteers, and help people access food and other resources in a welcoming, respectful environment.

This full-time, exempt role combines hands-on pantry work with program administration, fundraising, and community outreach, reporting to the Minister of Mission & Justice.