Impactful Optician Health Tech – Patient-Centric Service

U.S. Department of Veterans Affairs; Cape Coral (FL); On-site; USD 38,000 - 54,000; Full time

Job summary

Veterans Canteen Service (VCS) at Cape Coral VA Medical Center seeks an experienced Health Tech (Optician) to coordinate optical operations and serve as a liaison between eye clinic providers and prosthetics teams. The role emphasizes precise measurements, patient service, and collaboration across departments to support Veterans’ eyewear needs.

The position requires at least 1 year as an Optician, independent work capability, and proficiency with optical instruments.

Qualifications

• Minimum 1 year experience as an Optician.
• Ability to work independently and manage responsibilities.
• Experience in prescription verification and resolution.
• Proficient with optical equipment and tools.

Responsibilities

• Greet customers and assist with frame selection, pricing, options and delivery timelines.
• Maintain a professional, welcoming environment and help patients make informed eyewear decisions.
• Perform eyewear fittings and take accurate measurements with optical equipment.
• Document patient information and measurements in the CPRS system.

Skills

Customer service

Independent worker

Prescription interpretation

Tools

Lensometer

Pupilometer

Frame heater

PD ruler

Vertex densometer

Job description

Veterans Canteen Service (VCS) at Cape Coral VA Medical Center seeks an experienced Health Tech (Optician) to coordinate optical operations and serve as a liaison between eye clinic providers and prosthetics teams. The role emphasizes precise measurements, patient service, and collaboration across departments to support Veterans’ eyewear needs.

The position requires at least 1 year as an Optician, independent work capability, and proficiency with optical instruments.