Impactful Library Circulation Clerk

Fort Bend County; Sugar Land (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Great benefits

Job summary

Fort Bend County is hiring a Library Clerk II-Circulation in Sugar Land. You will be the first point of contact for patrons, assist with circulation, and refer complex inquiries to other departments as needed.

The role requires evening and weekend hours and involves processing holds, returns, and interlibrary loans using an integrated system. Strong computer skills and customer service are essential.

Qualifications

• High School Diploma/GED; Some college preferred.
• Two years job related experience.
• Strong computer skills; proficient with Internet, email and Microsoft Office products.
• Communication skills and the ability to work well with a diverse public and staff.
• Ability to learn library software applications and shelving classifications.
• Ability to interpret policy and problem-solve, and work with frequent interruptions.
• Position requires evening and weekend hours.

Responsibilities

• Serves as first point of service for patrons entering the building or calling the library for assistance, referring to other departments as necessary.
• May encounter irate patrons or handle emergency situations.
• Assists with training and supervision of part-time library clerks.
• Serves as In-Charge staff in absence of Clerk III.
• Charges/Discharges library materials using an integrated library system, including Interlibrary loans, patron holds and Partnership library reserves.
• Routinely uses software applications, shelving classifications, internet, email, spreadsheets to complete daily tasks, utilizes RFID, converts collections on-the-fly as necessary.
• Inputs and maintains patron data in automated circulation system.
• Maintains patron records.
• Issues library cards.
• Follows Patron Confidentiality Policy.
• Assists patrons paying for overdue fines and/or lost materials-handles cash, cash register, credit cards and equipment.
• Counts, reconciles and balances accounts, prepares daily deposits and monthly reports.
• Reroutes circulation materials to other branches.
• Routinely loads/unloads bins of library materials weighing up to 25 lbs.
• Receives, sorts and processes new, existing and/or donated delivery items.
• Routinely pushes loaded book trucks, searches shelves for missing or requested items, shelves books and other library materials, prepares items for the Hold Shelf.
• Receives/checks-in new periodicals, journals and newspapers, processes and maintains the collections.
• Weeds older or damaged materials.
• Attends and participates in staff meetings, Staff Development Day, committee meetings and training sessions.
• Other duties as assigned.
• May perform one or more of the following: Orders Supplies; Processes, mends and cleans books and/or AV items; Orders and receives library materials/checks invoices; Creates records, changes holdings using an automated system; Processes mail for the library system; Performs database maintenance.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Skills

Two years experience

Computer skills

Communication skills

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Fort Bend County is hiring a Library Clerk II-Circulation in Sugar Land. You will be the first point of contact for patrons, assist with circulation, and refer complex inquiries to other departments as needed.

The role requires evening and weekend hours and involves processing holds, returns, and interlibrary loans using an integrated system. Strong computer skills and customer service are essential.