Impactful Imaging & Records Specialist

Security Financial; Lincoln (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

Assurity is seeking an Imaging Specialist to join our Lincoln, NE team. This full-time role focuses on processing and indexing incoming documents for critical business processes, ensuring barcodes are accurate and data is correctly entered for each file.

You will prepare documents for scanning, maintain readability, and support mail center duties while meeting defined service levels and contributing to process improvements. A stable, team-oriented environment awaits.

Qualifications

• Two to four years of office experience required.
• Ability to type 40 words per minute.
• Professional oral communication skills required.
• Consistent and reliable attendance essential.
• Experience in imaging or insurance is beneficial.

Responsibilities

• Process incoming documents for essential business processes including new business, contracts, claims, and client services.
• Prepare documents with accurate barcodes and index to correct data.
• Prepare documents for scanning and ensure readability.
• Index by policy number, product type, and data type.
• Respond to business partner requests by phone or email.
• Assist with mail center duties and related tasks.

Skills

Typing 40 wpm

Oral communication skills

Organization skills

Attendance reliability

Customer service mindset

Education

Associate degree or equivalent in related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Imaging Specialist

Full Time Lincoln, NE, US

30+ days ago Requisition ID: 1447

Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We’re a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times – and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place.

Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: www.assurity.com /careers

ESSENTIAL FUNCTIONS

55% Processes incoming documents for critical business processes including new business, agent contracting, claims, client services, worksite, and group, which includes:

• Sorting by document, product type, claim type and agent forms.
• Preparing documents with accurate barcodes.
• Preparing documents for scanning.
• Indexing to correct company code, product type and general data type.
• Checking quality for readability; and
• Following and meeting established customer service levels for these functions.

20% Prepares documents for post issue retention in imaging software, which includes:

• Preparing documents for scanning.
• Checking quality for readability.
• Indexing to accurate policy number, policy owner and document type; and
• Following and meeting established customer service levels for these functions.

10% Responding to business partner requests, which includes:

• Taking phone calls and receiving emails; and
• Following and meeting established customer service levels for these requests.

10% Mail Center assistance with preparing incoming and outgoing mail, which includes:

• Assisting with opening morning mail.
• Assisting with hand stuffing policies and documents into envelopes for metering.
• Assisting with hand stuffing documents into envelopes for metering.
• Assisting with mail center closing duties.

5% Performs other functions, which includes:

• Assisting with process improvement planning and implementation.
• Assisting with and participating in team functions and events; and
• Assisting in special projects and other related duties as requested.

The list of essential functions is not exhaustive and may be substituted as necessary.

EXPERIENCE AND SKILL REQUIREMENTS

• Two to four years of office experience required.
• Consistent and reliable attendance is an essential function to this position.
• Imaging and insurance experience beneficial.
• Ability to organize work and/or projects.
• Ability to type 40 words per minute required.
• Professional oral communication skills required.
• Talent required in values, work intensity, achiever, positivity, resourcefulness, command, relationship, and exactness.

EDUCATION AND CERTIFICATION REQUIREMENTS

• Associate degree or equivalent in related field required.

PHYSICAL AND WORK SCHEDULE REQUIREMENTS

• Ability to work 40 hours within flex-time guidelines required.
• May require some overtime to complete functions of position.