Impactful Eligibility Technician Hybrid Remote

Hamilton County, Ohio; Cincinnati (OH); Hybrid; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

Paid Holidays

Vacation time

Commuter stipend

On-site parking

Tuition reimbursement

Wellness program

Retirement benefits

Healthcare benefits

Job summary

Hamilton County Job and Family Services in Cincinnati, OH seeks an Eligibility Technician to interview and determine eligibility for public assistance programs, and to maintain case records. The role emphasizes strong communication and data interpretation skills, with a focus on accurate eligibility determinations.

The position is full-time with a potential hybrid remote schedule and an hourly rate of $21.22. Applicants must pass background checks; comprehensive benefits are offered.

Qualifications

• Education: equivalent of an associate degree or 2 years public-contact experience.
• Strong oral and written communication skills are required.
• Interviews applicants to determine eligibility and handles complex data.

Responsibilities

• Interview applicants/recipients to determine eligibility for public assistance.
• Compute applicants' budget and verify supporting documentation.
• Explain rights and procedures to recipients; assist with forms and hearings.
• Prepare and maintain case records and notices of suspension/termination.

Skills

Interviews

Oral communication

Written communication

Education

Associate degree or equivalent

Tools

Public assistance knowledge

Job description

Hamilton County Job and Family Services in Cincinnati, OH seeks an Eligibility Technician to interview and determine eligibility for public assistance programs, and to maintain case records. The role emphasizes strong communication and data interpretation skills, with a focus on accurate eligibility determinations.

The position is full-time with a potential hybrid remote schedule and an hourly rate of $21.22. Applicants must pass background checks; comprehensive benefits are offered.