Impactful Clinic Leader, Community Mental Health

LE_001 New Narrative; Portland (OR); On-site; USD 77,000 - 94,000; Full time

Job summary

New Narrative, a nonprofit in Portland, OR, seeks a Program Leader to direct day-to-day operations of the outpatient clinic and ensure accessible, high-quality care aligned with the agency mission.

You will supervise staff, drive continuous quality improvement, and coordinate referrals, enrollment, and service delivery while maintaining regulatory readiness and strong community partnerships.

Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or a related behavioral health field.
• QMHP or equivalent credential in the State of Oregon.
• Minimum two years post-master’s clinical experience in behavioral health services.
• Minimum three years progressively responsible behavioral health experience, including leadership.
• Experience with individuals with serious mental illness or complex behavioral health needs.

Responsibilities

• Provide day-to-day operational leadership for the outpatient clinic, ensuring services are accessible, coordinated, effective, and aligned with mission and regulatory requirements.
• Lead staffing, supervision, and professional development to support team-based care and staff growth.
• Monitor quality, data, and program outcomes; drive continuous quality improvement and regulatory readiness.
• Oversee client access, referrals, intake/enrollment, authorizations, scheduling, and care coordination.
• Represent the program in community partnerships and coordinate across behavioral health, housing, and social services.

Skills

Leadership

Staff development

Operational planning

Regulatory compliance

Team-Based Care

Data-informed decision-making

Education

Master’s degree in behavioral health

QMHP credential (Oregon)

Job description

New Narrative, a nonprofit in Portland, OR, seeks a Program Leader to direct day-to-day operations of the outpatient clinic and ensure accessible, high-quality care aligned with the agency mission.

You will supervise staff, drive continuous quality improvement, and coordinate referrals, enrollment, and service delivery while maintaining regulatory readiness and strong community partnerships.