Case Manager -5239

Bronxworks; New York (NY); On-site; USD 51,000 - 62,000; Full time

Job summary

BronxWorks is seeking a dedicated Adult Protective Services clerical professional in Bronx, NY for a full-time position. You will support intake, assessment documentation, service plan updates, and monthly reporting, ensuring timelines and accuracy across the program.

A valid driver’s license and strong Microsoft Office skills are required to coordinate services and travel across NYC boroughs. This role emphasizes empathy, organizational excellence, and timely communication with clients,

Qualifications

• Bachelor's degree in social work or related field required.
• 4 years of experience in case management or related field.
• Certified child abuse/neglect mandated reporter or ability to obtain within 3 months.
• MSW enrollment preferred.
• Clean valid driver’s license and willingness to drive agency vehicle.
• Engaging personality and detail orientation.
• Strong oral and written communication, time management and organizational skills.
• Proficiency in Microsoft Office suite and other standard business tech.

Responsibilities

• Provide direct services to clients including intake, engagement, assessment, service plan development and follow-up.
• Manage a caseload and document client progress toward goals.
• Monitor risk and update service plans as client needs change.
• Coordinate client services with other social services, health and employment providers.
• Complete program reports monthly or as required.
• Travel across NYC boroughs to conduct visits and work with clients.

Skills

Computer use

Travel by public transport

Stamina

Climb stairs

Bend and retrieve

Time management

Education

Bachelor's degree in social work

MSW enrollment preferred

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ADULT PROTECTIVE SERVICES Full Time Clerical Bronx, NY, US

3 days ago Requisition ID: 5239

Salary Range: $56,802.20 To $56,802.20 Annually

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

Join our dedicated team at Bronxworks Adult Protectives program and be a part of a vital mission that makes a difference in the lives of vulnerable adults. We are looking for compassionate and skilled individuals who are committed to making a positive impact in the lives of the most vulnerable adults. Together, we can create a safer and more supportive environment for those in need. The primary goal of the Adult Protective Services program is to provide timely and effective intervention for at-risk adults living within the community. We aim to prevent harm and foster an environment of safety and security through comprehensive assessment, and intervention tailored to the individual needs.

RESPONSIBILITIES

• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
• Manage a case load and monitor and document client progress toward service plan goals.
• Monitor risk and assess the status of current service plans as well as update/ revise the service plans as the client's needs change
• Assess and refer clients to appropriate services which include, but limited to: Deep cleaning, home health services, legal services, mental/ medical care
• Utilize motivational interviewing in order to complete assessments and service plans
• Ensure that services plans are completed within 30 days and service plans reviews are completed every 6 months
• Maintain familiarity with program resources available on- and off-site
• Travel all 5 boroughs in NYC
• Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers.
• Conduct home visits as required by contract and weekly telephonic communication.
• Complete program reports on a monthly basis, or more frequently as required.
• Monitor risk and assess the status of current service plans as well as update/ revise the service plans as the client's needs change.
• Seek appropriate guidance from the supervisor in situations requiring clarification and consultation.
• Review, and sign off on, service plans and psycho-social assessments as assigned.
• Report to, and meet with, supervisor on a monthly basis.
• Complete initial home visits within 24-48 hours of assignment
• Document all communication with clients within 24 hours in ETO database
• Become a BronxWorks Approved Driver in order to drive agency vehicle. Must be comfortable with operating agency vehicle
• Perform additional duties as assigned

QUALIFICATIONS

• Bachelor's degree in social work or other related fields of study.
• 4-years of experience in case management or in another related field of work.
• Certified child abuse, and neglect mandated reporter, or ability to obtain certification within 3 months of employment.
• Enrollment in MSW program preferred.
• Possess a clean valid driver’s license and be willing to drive a company vehicle.
• Engaging personality and detailed orientated skills are essential.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

SKILLS / ABILITIES

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to bend and retrieve objects and/or documents

BronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. To request an accommodation during the application process, please contact [e-mail]