Impact & Evaluation Lead for Conservation Programs

Jacksonville Zoo and Gardens; Jacksonville (FL); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

EEO employer

Drug-Free workplace

Reasonable accommodation

Job summary

Jacksonville Zoo and Gardens seeks an Evaluation and Impact Supervisor to lead a comprehensive research and evaluation framework across Learning and Conservation Engagement programs. You will guide studies, analyze data, and translate findings into strategic decisions.

The role coordinates with Miami University’s Project Dragonfly to advance applied research, improve guest experiences, and strengthen organizational learning while supporting accreditation and reporting requirements.

Qualifications

• Master's degree or higher in a relevant field plus research training.
• Experience designing and implementing qualitative and quantitative research methodologies.
• Ability to translate research findings into practical recommendations for program improvement.
• Experience leading teams and collaborating with internal and external partners.
• Experience with grant reporting and accreditation standards.

Responsibilities

• Lead the development and management of a comprehensive evaluation framework for Learning and Conservation Engagement programs.
• Design and conduct program evaluations, visitor studies, habitat and interpretive assessments, and social science research projects.
• Analyze data and provide evidence-based recommendations to inform strategic planning and program improvement.
• Support grant reporting and accreditation processes through rigorous impact measurement and documentation.
• Coordinate with Miami University’s Project Dragonfly graduate program to facilitate applied research partnerships.
• Collaborate with internal teams to integrate evaluation findings into organizational learning and decision-making.
• Champion a culture of evidence-based practice across the organization.
• Communicate evaluation results effectively to diverse stakeholders, including staff, leadership, partners, and funders.

Skills

Research design

Data collection

Statistical analysis

Interpretation

Leadership

Communication

Collaboration

Grant reporting

Accreditation standards

Education

Master's degree in Evaluation, Museum Studies, Social Sciences, Environmental Education, Psychology, Conservation, Public Administration, Research Methods, or related field

3-5 years of experience in program evaluation

Ph.D in Evaluation, Museum Studies, Environmental Science, Conservation Psychology, Social Science Research, Data Analytics, or related field

6+ years of progressively responsible experience in program evaluation, visitor studies, social science research, or organizational assessment

Tools

Power BI

Tableau

Excel

SPSS

R

Job description

Jacksonville Zoo and Gardens seeks an Evaluation and Impact Supervisor to lead a comprehensive research and evaluation framework across Learning and Conservation Engagement programs. You will guide studies, analyze data, and translate findings into strategic decisions.

The role coordinates with Miami University’s Project Dragonfly to advance applied research, improve guest experiences, and strengthen organizational learning while supporting accreditation and reporting requirements.