Impact & Engagement Coordinator

Unitedwaynela; Monroe (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

United Way of Northeast Louisiana is seeking an Engagement Coordinator to serve as the operational hub of the Advancement & External Affairs team, coordinating projects, CRM activities, and campaign support while representing United Way in the community.

This role delivers presentations, supports workplace campaigns, tracks KPI updates, and maintains SOPs and dashboards, with strong public speaking, organization, and cross-functional communication skills.

Qualifications

• Excellent written, verbal, interpersonal, and public speaking skills.
• Comfort presenting to groups of varying sizes and serving as a professional ambassador for United Way.
• Strong organizational and project management skills.
• Experience with Microsoft 365 and CRM systems preferred.

Responsibilities

• Coordinate department projects, timelines, workflows, and shared calendars.
• Support planning and execution of workplace campaigns with the Corporate Engagement Manager, including presentations, kickoff logistics, and follow-up.
• Deliver workplace campaign presentations and speak confidently to employees, volunteers, and community groups about United Way's mission.
• Represent United Way professionally at networking, campaign, and community engagement opportunities.
• Track deadlines and follow up on action items.
• Support Engage United data quality and CRM coordination.
• Track stewardship activities and acknowledgements.
• Coordinate invoice requests with Finance.
• Maintain SOPs, templates, workflow trackers, dashboards, and shared files.
• Prepare weekly workflow status reports and KPI updates.

Skills

Public speaking

Project management

CRM systems

Microsoft 365

Tools

CRM systems

Microsoft 365

Job description

United Way of Northeast Louisiana is seeking an Engagement Coordinator to serve as the operational hub of the Advancement & External Affairs team, coordinating projects, CRM activities, and campaign support while representing United Way in the community.

This role delivers presentations, supports workplace campaigns, tracks KPI updates, and maintains SOPs and dashboards, with strong public speaking, organization, and cross-functional communication skills.