Engagement Coordinator

Unitedwaynela; Monroe (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

United Way of Northeast Louisiana is seeking an Engagement Coordinator to serve as the operational hub of the Advancement & External Affairs team, coordinating projects, CRM activities, and campaign support while representing United Way in the community.

This role delivers presentations, supports workplace campaigns, tracks KPI updates, and maintains SOPs and dashboards, with strong public speaking, organization, and cross-functional communication skills.

Qualifications

• Excellent written, verbal, interpersonal, and public speaking skills.
• Comfort presenting to groups of varying sizes and serving as a professional ambassador for United Way.
• Strong organizational and project management skills.
• Experience with Microsoft 365 and CRM systems preferred.

Responsibilities

• Coordinate department projects, timelines, workflows, and shared calendars.
• Support planning and execution of workplace campaigns with the Corporate Engagement Manager, including presentations, kickoff logistics, and follow-up.
• Deliver workplace campaign presentations and speak confidently to employees, volunteers, and community groups about United Way's mission.
• Represent United Way professionally at networking, campaign, and community engagement opportunities.
• Track deadlines and follow up on action items.
• Support Engage United data quality and CRM coordination.
• Track stewardship activities and acknowledgements.
• Coordinate invoice requests with Finance.
• Maintain SOPs, templates, workflow trackers, dashboards, and shared files.
• Prepare weekly workflow status reports and KPI updates.

Skills

Public speaking

Project management

CRM systems

Microsoft 365

Tools

CRM systems

Microsoft 365

Job description

Organization

United Way of Northeast Louisiana

Location

United Way Office | 1201 Hudson Lane, Monroe, LA

Reports To

Corporate Engagement Manager

Employment Type

Full-Time, Non-Exempt

Position Overview

The Engagement Coordinator serves as the operational hub of the Advancement & External Affairs department while also supporting workplace campaign success and representing United Way in the community. This position coordinates projects, workflows, CRM activities, stewardship, finance coordination, and cross-functional communication while serving as a confident public communicator who helps deliver presentations, campaign meetings, and engagement opportunities.

Essential Job Functions

• Coordinate department projects, timelines, workflows, and shared calendars.
• Support planning and execution of workplace campaigns in partnership with the Corporate Engagement Manager, including presentations, campaign meetings, kickoff logistics, and campaign follow-up.
• Deliver workplace campaign presentations and speak confidently to employees, volunteers, and community groups about United Way's mission and impact.
• Represent United Way professionally at selected networking, campaign, and community engagement opportunities.
• Track deadlines and follow up on action items.
• Support Engage United data quality and CRM coordination.
• Track stewardship activities and acknowledgements.
• Coordinate invoice requests with Finance.
• Maintain SOPs, templates, workflow trackers, dashboards, and shared files.
• Prepare weekly workflow status reports and KPI updates.
• Other duties as assigned.

Qualifications

• Excellent written, verbal, interpersonal, and public speaking skills.
• Comfort presenting to groups of varying sizes and serving as a professional ambassador for United Way.
• Strong organizational and project management skills.
• Experience with Microsoft 365 and CRM systems preferred.

Equal Opportunity Employer

United Way of Northeast Louisiana is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit,