Impact-Driven Technical Records & Compliance Specialist

Vitalant; El Paso (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with 5% match

Tuition assistance

Life and AD&D insurance

Disability insurance

Paid time off

Employee Resource Groups

Recognition and perks

Job summary

Vitalant seeks a Shared Technical Services Specialist to support the safe processing of manufacturing documentation. This in-office, full-time role reviews donor eligibility records, packing records and quality control docs for completeness and compliance, ensuring accurate records for regulatory processes and blood product safety.

You will collaborate with internal teams, follow SOPs, and maintain confidentiality while helping achieve production goals in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Six months of healthcare-related experience required.
• Knowledge of medical terminology required.
• Blood collection experience preferred.
• Proficient computer skills with accurate data entry.
• Strong attention to detail with organizational and time management skills.
• Ability to interpret and follow written procedures and verbal instructions.
• Excellent customer service, communication and interpersonal skills.

Responsibilities

• Review manufacturing documents for completeness, accuracy and regulatory compliance.
• Ensure work is performed per SOPs and regulatory requirements; escalate concerns as needed.
• Investigate potential duplicate donor records and update system data.
• Communicate documentation discrepancies with internal teams and coordinate corrective actions.
• Maintain accurate manufacturing records for efficient storage and retrieval.
• Support daily production goals by prioritizing multiple tasks in a fast-paced environment.

Skills

Detail oriented

Regulatory compliance

Customer service

Communication skills

Proficient computer skills

Education

High School Diploma or GED

Job description

Vitalant seeks a Shared Technical Services Specialist to support the safe processing of manufacturing documentation. This in-office, full-time role reviews donor eligibility records, packing records and quality control docs for completeness and compliance, ensuring accurate records for regulatory processes and blood product safety.

You will collaborate with internal teams, follow SOPs, and maintain confidentiality while helping achieve production goals in a fast-paced environment.