Impact-Driven Social Media Content Moderator

Teleperformance; Port Saint Lucie (FL); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401(K) plans

Employee assistance programs

Leave programs

Job summary

Teleperformance in Port St. Lucie, FL invites applications for a Social Media Content Moderator. You will review and moderate user-generated content to ensure compliance with guidelines and escalate content as needed.

The role requires comfort with reviewing graphic or explicit material, good attention to detail, and at least 6 months of customer service experience. On-site position with benefits and standard shifts.

Qualifications

• Experience navigating internet websites including social media and commercial sites.
• Comfortable reviewing internet content that may be inappropriate or explicit.
• Attention to detail and reliable attendance.
• Minimum 6 months of customer service experience.

Responsibilities

• Review content to ensure compliance with community guidelines.
• Moderate and classify user-generated content, including graphic or sensitive material.
• Adhere to client-specific turnaround times and quality standards.
• Provide trends and insights for process improvements.
• Stay up to date with workflow changes and policy updates.

Skills

Content moderation

Attention to detail

Customer service

Typing speed

Windows familiarity

Social media familiarity

Education

High School Diploma or equivalent

Job description

Teleperformance in Port St. Lucie, FL invites applications for a Social Media Content Moderator. You will review and moderate user-generated content to ensure compliance with guidelines and escalate content as needed.

The role requires comfort with reviewing graphic or explicit material, good attention to detail, and at least 6 months of customer service experience. On-site position with benefits and standard shifts.