Impact-Driven Operations Analyst

E Logic; Washington (District of Columbia); On-site; USD 75,000 - 110,000; Full time

Job summary

E-Logic is seeking an experienced Operational Analyst to support the U.S. Department of Education's Impact Aid Grant System (IAGS).

You will analyze system performance, evaluate metrics, and support improvements that enhance program effectiveness and customer satisfaction. Responsibilities include developing operational analysis reports, monitoring performance, and presenting findings to project leadership while collaborating with cross-functional teams to drive efficiency and continuous process

Qualifications

• Bachelor's degree or equivalent in a related field.
• 5+ years of experience in program analysis, performance measurement, or data analysis.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Analyze system performance and operational metrics.
• Support the development of operational analysis reports.
• Evaluate customer feedback and identify opportunities for improvement.
• Monitor program performance and recommend corrective actions.
• Collect, organize, and analyze project data.
• Prepare reports and presentations for project leadership.
• Collaborate with cross-functional teams to improve operational efficiency.
• Support continuous process improvement efforts.

Skills

Analytical and problem-solving skills

Written and verbal communication

Education

Bachelor's degree in Business, Public Administration, Statistics, or a related field

Tools

Microsoft Office

Job description

E-Logic is seeking an experienced Operational Analyst to support the U.S. Department of Education's Impact Aid Grant System (IAGS).

You will analyze system performance, evaluate metrics, and support improvements that enhance program effectiveness and customer satisfaction. Responsibilities include developing operational analysis reports, monitoring performance, and presenting findings to project leadership while collaborating with cross-functional teams to drive efficiency and continuous process