Impact-Driven Emergency Aid Coordinator (Part-Time)

The Salvation Army USA Eastern Territory; Lowell (MA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

PTO benefits

Pension plan

Supplemental insurance

Job summary

The Salvation Army Lowell Corps. is seeking an Emergency Assistance Coordinator to deliver emergency food, utility aid, and seasonal programs in Lowell, MA. This part-time role emphasizes direct social service support with client intake, data entry, and confidential records.

Hours total 25 per week, with 40 hours during the holiday season. Non-exempt status, pay range $15.00–$20.00 per hour; typical placement around $18/hour depending on experience. Valid driver’s license required.

Qualifications

• High School Diploma or equivalent.
• Preferred experience working with a similar program.
• Able to work both independently and collaboratively.
• Capable of managing multiple tasks with minimal supervision.
• Flexible and adaptable in a changing environment.
• Strong organizational skills.
• Strong interpersonal relationship abilities.
• Effective problem-solving skills.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Must hold a valid driver’s license; use of an official vehicle may be required.

Responsibilities

• Respond promptly to correspondence and phone calls related to the food pantry, utility assistance, and seasonal assistance programs.
• Conduct client intake and assessments prior to food distribution.
• Maintain all records in accordance with established policies, including completing data entry in statistical software.
• Coordinate volunteers to support food pantry operations and seasonal toy and food distributions.
• Order, schedule, and arrange food pickups for the pantry.
• Ensure the pantry is clean, organized, and well maintained, including stocking shelves, maintaining refrigerators and freezers, sweeping, mopping, dusting, and performing general cleaning tasks.
• Provide clients with information on additional community services available to them.
• Adhere to all client confidentiality standards and privacy regulations.
• Coordinate seasonal assistance programs for eligible individuals, including the Christmas Angel Tree program, application intake for Christmas and Thanksgiving assistance, volunteer coordination, and distribution day logistics.
• Perform other duties as assigned within the scope of the position.

Skills

Communication

Organizational skills

Multitasking

Teamwork

Problem solving

Driver's license

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The Salvation Army Lowell Corps. is seeking an Emergency Assistance Coordinator to deliver emergency food, utility aid, and seasonal programs in Lowell, MA. This part-time role emphasizes direct social service support with client intake, data entry, and confidential records.

Hours total 25 per week, with 40 hours during the holiday season. Non-exempt status, pay range $15.00–$20.00 per hour; typical placement around $18/hour depending on experience. Valid driver’s license required.