Impact Coach

City Year; Milwaukee (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Job summary

City Year Milwaukee is seeking an Impact Coach to advance student outcomes through instructional leadership and people management of Teaching Fellows and AmeriCorps members.

You will partner with site leaders to deliver high-quality academic and social-emotional supports, build instructional capacity, and promote educational equity across partner schools in Milwaukee.

Qualifications

• Instructional strategy and classroom teaching experience.
• People-management and coaching skills.
• Ability to develop and support AmeriCorps members and Teaching Fellows.

Responsibilities

• Directly manage Teaching Fellows with regular one-on-one meetings and development plans.
• Coach ACMs and school leaders using observation data and feedback to improve practice.
• Lead monthly Team Leader learning and development sessions.
• Facilitate lesson-planning training and implementation of City Year curricula.
• Monitor progress, collect feedback, and drive continuous improvement.

Skills

Instructional strategy

Classroom teaching

People-management

Job description

Position Overview

The Impact Coach will leverage instructional strategy, classroom teaching experience, and people-management skills to strengthen the development and performance of City Year Milwaukee’s AmeriCorps members (ACMs) and Teaching Fellows. This role is pivotal in advancing student success, promoting educational equity, increasing educator diversity, and ensuring consistent delivery of high-quality academic and social-emotional supports in schools. The Impact Coach will focus on three primary areas: directly managing and developing Teaching Fellows; coaching ACMs and school-based leaders to deliver effective Tier I and Tier II interventions; and leading instructional learning, observation, and continuous-improvement systems across the site. The Impact Coach will work within the Impact Department and collaborate closely with the Service & Learning Director, Senior Impact Director, Impact Managers, Team Leaders, and school partners. Through training, observation, feedback, data analysis, and individualized coaching, the Impact Coach will build the skills, knowledge, and mindsets needed to improve instructional practice and student outcomes.

Job Description

Teaching Fellow Program Leadership & People Management (35%)

• Direct Management and Development:
  • Directly manage Teaching Fellows through regular one-on-one meetings, goal setting, performance feedback, and professional-development planning.
  • Establish clear expectations for instructional practice, professional conduct, attendance, communication, and progress toward program and certification requirements.
  • Use observation data, student outcomes, partner feedback, and performance trends to coach Teaching Fellows and address performance concerns promptly.
  • Create individualized development plans that strengthen classroom management, lesson execution, culturally responsive teaching, and relationship-building with students.
• Program Coordination and School Partnership:
  • Coordinate Teaching Fellow placement, schedules, onboarding, training, and ongoing support in partnership with school leaders and internal staff.
  • Maintain consistent communication with principals, cooperating teachers, university or certification partners, and City Year leaders regarding Fellow progress and program needs.
  • Monitor completion of program requirements and elevate risks, barriers, or support needs to the appropriate internal and external partners.
  • Develop systems and routines that promote a consistent, equitable, and high-quality Teaching Fellow experience.

Team Leader Learning & Development (30%)

• Training Management and Execution:
  • Partner with the Service & Learning Director to manage the day-to-day planning, coordination, and execution of monthly Team Leader learning and development sessions.
  • Develop and maintain the annual Team Leader learning calendar, session plans, facilitator assignments, materials, logistics, and follow-up actions.
  • Facilitate or co-facilitate monthly Team Leader training that builds leadership, people-management, instructional-support, and team-development skills.
  • Ensure Team Leader learning experiences align with site priorities, the AmeriCorps member learning arc, and the expectations of the Team Leader role.
  • Coordinate with Impact Managers and other facilitators to identify emerging Team Leader development needs and translate those needs into relevant training content.
  • Manage attendance, participation, feedback, and completion data for Team Leader learning and development sessions.
  • Collect and analyze participant feedback and performance trends to continuously improve the content, structure, and effectiveness of monthly training.
  • Provide Team Leaders with practical tools, resources, and follow-up support to apply learning within their school teams.
  • Support the Service & Learning Director in assessing Team Leader growth, identifying gaps, and recommending targeted coaching or additional development opportunities.

Lesson Planning & City Year-Endorsed Curriculum (15%)

• Training, Planning, and Execution:
  • Develop and deliver training on effective lesson planning, differentiation, culturally responsive instruction, and student engagement.
  • Facilitate collaborative planning sessions and promote effective co-planning between ACMs, Teaching Fellows, and partner teachers.
  • Guide participants in using assessment results, course performance, attendance, and behavior data to tailor lesson objectives and interventions.
• Curriculum and Resource Implementation:
  • Build mastery of City Year-endorsed curricula and support consistent, high-quality implementation.
  • Create and maintain lesson templates, exemplars, intervention resources, and instructional materials.
  • Support effective use of available instructional resources, including CommonLit, HMH, ST Math, MDIS, and other district- or school-approved tools.
  • Collect and analyze implementation feedback and refine resources and training based on classroom experience and student outcomes.

AmeriCorps Learning & Leadership Development (10%)

• Learning and Development:
  • Lead or co-lead all-corps professional-development sessions through the lenses of Developmental Relationships, positive youth development, and holistic student support.
  • Use observation and training data to identify learning needs, best practices, and opportunities for continuous improvement.
  • Support Team Leader and second-year ACM leadership development through coaching, training, and role-specific resources.
  • Serve as an additional mentor and instructional resource for AmeriCorps members and school-based leaders.

Data, Evaluation & Continuous Improvement (5%)

• Performance Monitoring:
  • Monitor student-level progress and performance data in collaboration with Impact Managers and the Impact & Analytics lead.
  • Support Impact Managers and Teaching Fellows in translating data analysis into clear instructional next steps.
  • Prepare concise reports on program progress, implementation challenges, achievements, and lessons learned.
  • Use findings to recommend adjustments to training, coaching, curriculum, and program design.

Collaborative Site Priorities (5%)

• Organizational Initiatives and Site Support:
  • Support the management and development of site coordinator roles, including Math, ELA, Attendance, and Extended Learning Time.
  • Participate in hiring and selection processes for AmeriCorps members, Teaching Fellows, and Impact staff as needed.
  • Engage with stakeholders, participate in events and service days, and contribute to cross-departmental committees and site-wide goals.
  • Complete other duties aligned with program quality, school partnership success, and organizational priorities.

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will. City Year does not sponsor work authorization visas.

City Year’s dual mission is to expand educational opportunity for all students and develop the next generation of leaders through national service. Trained teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on academic, cognitive and interpersonal skills— skills that help students thrive in school, college and career. City Year’s 900 staff and 2,000+ AmeriCorps members work and serve in 29 communities across the U.S., including Boston (where City Year was founded in 1988 and is headquartered), Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa and Washington, D.C. City Year also has international affiliates in the U.K. and South Africa. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year has been designated a 4-star charity by Charity Navigator since 2003, putting City Year in the top 1% of non-profits nationwide for accountability, transparency and responsible fiscal management, and among the most trustworthy nonprofits in America. At City Year, we sometimes say we work not only “at” City Year, but also “on” City Year, recognizing that the organization, like our world, is constantly evolving and changing. Two things that have never changed: our steadfast belief in the power of young people to change our world for the better; and our aspiration to create positive school and work environments where everyone feels a sense of connection, is supported to do their best work, and is able to learn, contribute, lead and create to their fullest potential.

As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Fair Labor Standards Act Family and Medical Leave Act Learn more at www.cityyear.org, City Year’s Facebook page, on X (formerly Twitter), and LinkedIn.