Impact and Evaluation Manager

Philadelphia Youth Basketball; United States; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance (medical and dental)

Paid holidays

Paid time off

403(b) retirement plan

Job summary

Philadelphia Youth Basketball seeks an Impact and Evaluation Manager to lead data collection, analysis, and storytelling that demonstrates program impact and informs staff, leadership, funders, and partners. You will build practical evaluation systems, manage data workflows, and translate findings into actionable insights for continuous program improvement.

The role emphasizes equitable measurement, youth and family input, and collaboration with leadership to strengthen curriculum and

Qualifications

• 3–5 years of professional experience in program evaluation, research, data analysis, or a related field.
• Bachelor’s degree in Education, Social Sciences, or related field preferred.
• Strong knowledge of evaluation methods and outcome measurement.
• Ability to translate data into clear insights for diverse stakeholders.
• Excellent written and verbal communication with diverse audiences.
• Commitment to learning and growth within an impact-focused nonprofit environment.

Responsibilities

• Develop and maintain evaluation plans, measures, and tools aligned with PYB’s mission and outcomes.
• Collect and analyze qualitative and quantitative data to understand reach, impact, and youth experience.
• Translate findings into clear stories for staff, leadership, funders, and community partners.
• Create dashboards, program summaries, and impact reports for various audiences.
• Partner with program leaders to refine logic models and measures as programs evolve.
• Ensure consent, confidentiality, and ethical use of youth stories and data.

Skills

Data analysis

Communication

Project management

Growth mindset

Qualitative research

Education

Bachelor's degree

Education or Social Sciences

Job description

Organizational OverviewPhiladelphia Youth Basketball, Inc. (PYB) was officially launched in June 2015, with a mission to create transformative opportunities for thousands of young people, especially those from under-resourced families and communities, to reach their full potential as students, athletes, and positive leaders. A diverse and impassioned group of individuals, including leaders from the grass-roots to the tree-tops, have been working diligently to execute upon this mission by building an impactful program, a robust and sustainable organization, and ultimately a state-of-the-art youth basketball and education center to enable us to provide empowering experiences to many more children, youth, and families.PYB aims to instill six key tenets of its community agreement principles across its organization with Coach-Mentors and young people:Trust – We deeply believe in each other and will work to form positive relationships.Safe Space – It is our responsibility to create a judgment-free environment where everyone feels welcome.Teamwork – We find strength in our peers and strive to create an environment that honors all of our roles on a team.Integrity – We strive to create an environment where honesty and equity are valued and we have a responsibility to restore relationships when necessary.Care – We strive to be empathetic in protecting the health and welfare of each other and our space.Respect – We will honor each individual and treat everyone with a high level of respect. We strive to treat others how they want to be treated and ask for the same in return.SummaryWe are seeking a curious, analytical, and collaborative Impact and Evaluation Manager to lead PYB’s efforts to understand, measure, and strengthen the impact of our youth development programs. This role will manage data collection and evaluation systems, analyze quantitative and qualitative feedback, and translate findings into clear insights and stories that help strengthen programs and inform staff, leadership, funders, and community partners. We are seeking a thoughtful, detail-oriented professional with a growth mindset, strong evaluation skills, and a deep commitment to using data and the voices of young people and families to improve their experiences and outcomes.Primary Scope of DutiesThe Manager of Impact and Evaluation leads PYB’s approach to understanding, improving, and communicating the impact of its holistic youth development programs. This role builds practical systems for collecting qualitative and quantitative data and youth, family, and staff perspectives; helps teams use findings to strengthen programs; and translates evidence into clear stories for different audiences. Working under the Vice President of Program Operations and Impact, this role is responsible for the day to day program data collection, analyzing, and reporting.Equitable Measurement and EvaluationDevelop and maintain evaluation plans, measures, and tools aligned with PYB’s mission, program logic models, and youth development outcomes.Use quantitative and qualitative methods such as attendance and participation data, surveys, interviews, focus groups, observations, and participant stories to understand both program reach, impact, and youth experience.Design age-appropriate, accessible ways for young people and families to share feedback.Examine findings across relevant participant groups and programs to identify differences in access, experience, and outcomes.Establish and improve clear practices for consent, confidentiality, secure data handling, and the ethical use of young people’s stories, images, and feedback.Data Systems and Collection WorkflowsManage PYB’s evaluation tools, central data records, and impact dashboard, maintaining clear definitions and reliable information across programs.Create repeatable workflows for collecting, entering, checking, and updating data, with clear responsibilities and timelines for program staff and partners.Build a process for gathering qualitative feedback and stories throughout the year, including prompts, submission methods, consent records, tagging, and follow-up.Maintain an organized story bank that helps authorized teams find approved youth, family, staff, and partner stories by program, outcome, audience, and intended use.Monitor data completeness and quality; work with teams to resolve gaps and make collection processes manageable within day-to-day program delivery.Analysis, Reporting, and StorytellingAnalyze participation, implementation, feedback, and outcome data to identify progress, trends, strengths, and opportunities for improvement.Produce timely program summaries, dashboards, and organization-wide impact reports that pair meaningful numbers with participant perspectives and appropriate context.Translate findings for program staff, senior leadership, the Board, Development, Marketing, funders, families, and community partners, tailoring the level of detail and format to each audience.Partner with Development on grant measures and reporting, with Marketing on accurate and consent-based impact stories, and with Program leaders on findings they can use to guide decisions.Program Learning and ImprovementPartner with program leaders to develop and refine logic models, intended outcomes, and measures as existing programs evolve and new programs launch.Facilitate regular opportunities for staff to review findings, hear youth and family feedback, identify changes to test, and assess whether those changes improved the experience or results.Research relevant youth development practices and evaluation approaches, adapting them to PYB’s programs and the communities it serves.Support program teams in using evidence to strengthen curriculum, enrichment activities, participant engagement, and access to opportunities.Create simple guides, templates, and reporting calendars so staff understand what information is needed, why it matters, and how it will be used.Promote a culture of learning in which data and participant feedback help teams ask better questions, recognize progress, and improve practice.Qualifications3–5 years of professional experience in program evaluation, research, data analysis, or a related field, with a demonstrated interest in social impact.Bachelor’s degree required; preference given to candidates with a degree in Education, Social Sciences, or a related field.Strong knowledge of evaluation methods, data collection, qualitative and quantitative analysis, and outcome measurement.Ability to translate complex data into clear, meaningful insights that tell the story of PYB’s programs and impact.Strong written and verbal communication skills, with the ability to effectively engage a diverse range of internal and external stakeholders.Exceptional attention to detail, strong work ethic, and commitment to individual and organizational excellence.Demonstrated curiosity, willingness to learn, and a growth mindset focused on continuous personal and organizational development.Understanding of adolescent development, youth-serving environments, and adult learning principles.Ability to build authentic and respectful relationships with individuals and communities from diverse backgrounds.Strong organizational, project management, and time management skills, with the ability to manage multiple priorities and deadlines.Compensation and PerksThis position will have a salary range of $50,000 - $60,000 commensurate with experience.PYB prides itself on being a supportive workplace dedicated to employees’ personal and professional growth through stretch assignments, and access to staff and board meetings, mentorship, feedback, and professional development opportunities.Company benefits include access to health insurance coverage (medical and dental) for salaried employees and their families. Additional benefits include paid holidays, paid time off, and access to a 403(b) retirement plan.