Immunisation Call Centre Agent – Drive Vaccination Uptake

Vaccination UK Ltd; Hull (TX); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Pension - 5% employer contribution

Supermarket & High Street Discounts

Employee referral scheme

28 days annual leave including Bank Holidays (pro-rata)

Job summary

Vaccination UK Ltd is hiring a Call Centre Agent to enhance vaccination uptake through calls. The role involves managing bookings and supporting immunisation programmes while ensuring informed consent is obtained. Ideal candidates have customer service experience, effective communication skills, and familiarity with GDPR.

This position operates during the flu season from September to December, offering various benefits such as a pension scheme and employee discounts.

Qualifications

• Experience in call centre or customer-centric roles.
• Understanding of informed consent principles.
• Familiarity with GDPR principles.

Responsibilities

• Support smooth service delivery in the call centre.
• Manage bookings for vaccinations via calls and emails.
• Coordinate community clinics as directed.

Skills

Customer service experience

Communication skills

IT literate including Microsoft Office

Bilingual (English mandatory)

Time management

Education

GCSE level or equivalent

Job description

Vaccination UK Ltd is hiring a Call Centre Agent to enhance vaccination uptake through calls. The role involves managing bookings and supporting immunisation programmes while ensuring informed consent is obtained. Ideal candidates have customer service experience, effective communication skills, and familiarity with GDPR.

This position operates during the flu season from September to December, offering various benefits such as a pension scheme and employee discounts.