Immigration Case Processing & Records Specialist

The GEO Group, Inc.; Norfolk (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

The GEO Group, Inc. is seeking a Case Processing Specialist to support ICE personnel with immigration records management and document preparation. You will work under ICE field office guidance to ensure accurate case files and compliant data handling.

Responsibilities include preparing and reviewing case materials, updating A-files and ICE systems, and coordinating interviews, removals, and court-related logistics with ICE officers and legal representatives as assigned.

Qualifications

• Associate's degree or one year of related industry experience required.
• Experience reviewing law enforcement documentation such as detention files, custodial records, or immigration case files.
• Bachelor's degree in a related discipline preferred.
• Proficient with Microsoft Office applications.

Responsibilities

• Process immigration cases and perform records management and document preparation.
• Prepare, review, and manage case files ensuring accuracy and completeness.
• Update Alien Files (A-files) and ICE systems with current case status.
• Enter data into ICE systems while complying with agency protocols and privacy rules.
• Maintain electronic and paper files in accordance with DHS policies and data security rules.
• Gather and organize county, state, and federal records and supporting documents.
• Track case status, court scheduling and create status reports and dashboards.
• Coordinate docketing with EOIR and USCIS; liaise with ICE officers for interviews and removals.

Education

Associate's degree

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

The GEO Group, Inc. is seeking a Case Processing Specialist to support ICE personnel with immigration records management and document preparation. You will work under ICE field office guidance to ensure accurate case files and compliant data handling.

Responsibilities include preparing and reviewing case materials, updating A-files and ICE systems, and coordinating interviews, removals, and court-related logistics with ICE officers and legal representatives as assigned.