Immigration Case Coordinator & Records Specialist

The GEO Group, Inc.; Grand Rapids (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

The GEO Group, Inc. is seeking a Case Processing Specialist to support ICE personnel with immigration records management and document preparation. You will work under the direction of ICE field office personnel to ensure accuracy and timely processing.

This role emphasizes attention to detail, data integrity, and coordinating with multiple agencies. A minimum associate degree or one year of related experience is required, with a bachelor’s degree preferred.

Qualifications

• Associate degree or 1 year related experience required
• Bachelor’s degree in a related discipline preferred
• Knowledge of immigration case processing objectives and procedures
• Proficient with Microsoft Office software

Responsibilities

• Process cases and perform immigration records management and document preparation.
• Review, manage, and organize case files for accuracy and completeness.
• Ensure A-files and ICE systems reflect updated case statuses.
• Enter data into ICE systems while maintaining data integrity and agency protocols.
• Maintain electronic and paper case files in compliance with privacy laws and DHS policies.
• Coordinate with ICE officers for interviews, removals, and case updates.
• Generate case status reports and monitoring dashboards.
• Provide logistical support for ICE personnel as assigned.

Education

Associate degree or 1 year related experience

Bachelor’s degree preferred

Job description

The GEO Group, Inc. is seeking a Case Processing Specialist to support ICE personnel with immigration records management and document preparation. You will work under the direction of ICE field office personnel to ensure accuracy and timely processing.

This role emphasizes attention to detail, data integrity, and coordinating with multiple agencies. A minimum associate degree or one year of related experience is required, with a bachelor’s degree preferred.