Immigration Case Manager - Family-Based

Ellis Porter - The Immigration Attorneys; Troy (MI); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Join a dedicated team at a leading immigration law firm as an Immigration Case Manager focusing on family-based applications. You will provide vital support to clients navigating the complex U.S. immigration system while enjoying a culture that values empathy and professional growth. This full-time role offers opportunities for hybrid work arrangements and a supportive environment with competitive compensation and benefits.

Benefits

Flexible work schedules including remote work opportunities

Competitive compensation and benefits

People-centered workplace policies

Casual attire and regular opportunities for cultural exposure

Paid time off policy

Qualifications

• Ability to prioritize and manage a busy workload efficiently.
• Customer service orientation with a pride in delivering responsive service.
• Passion for immigration and interest in family-based applications.

Responsibilities

• Support clients to prepare and submit immigration applications.
• Collect, prepare, and draft documentation for applications.
• Log client-related information into the case management system.

Skills

Excellent communication

Excellent organizational skills

Attention to detail

Emotional intelligence

Customer service orientation

Job description

Join to apply for the Immigration Case Manager - Family-Based role at Ellis Porter - The Immigration Attorneys

Join to apply for the Immigration Case Manager - Family-Based role at Ellis Porter - The Immigration Attorneys

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At Ellis Porter, our goal is to improve the immigration experience for employers and individuals so they can thrive in a smaller world. To do this, we've built a team of dedicated immigration professionals who believe passionately in the economic and cultural benefits that immigration provides to America, and who excel at providing our clients with refreshingly clear guidance, uniquely creative strategies and remarkably responsive service, all with genuine empathy and a personal touch.

Immigration law is very complex and full of constant challenges, but the Ellis Porter team embraces the grind because we love what we do, and who we do it with, and we find great satisfaction in knowing that our work positively, and intimately, impacts our clients lives and companies.

Our Culture

We're also very proud of (and protective of) our culture at Ellis Porter. It's not what you would expect from a typical law firm, because we're not a typical law firm. We take our work seriously, but not ourselves. We don't tolerate drama, and jerks are not allowed. We strive to create an inspiring, authentic, comfortable and flexible work environment where you are respected, encouraged to bring your whole self to work and challenged to continue your growth as an immigration professional.

The Position

As an Immigration Case Manager on our Family-Based immigration team, you will be part of a team of Attorneys and Case Managers that help our global clients navigate the US immigration system. You will work on immigration matters including family- and humanitarian-based adjustments of status, family petitions, consular processing, petitions to remove conditions on permanent residence, citizenship, as well as humanitarian-related applications (DACA renewals, TPS registrations and re-registrations, affirmative asylum, and more). In this role, you will help immigrants come to the U.S. or stay in the U.S. - it's truly rewarding work.

We are currently hiring for an Immigration Case Manager position in our Troy, MI, office. Remote and Hybrid work arrangements may be considered.

What You Will Be Doing

• In collaboration with our Attorneys and other team members, you will support our clients to prepare and submit a variety of family-based and naturalization applications
• Collect and prepare supporting information and documentation as requested by your team's Attorneys
• Draft family-based and naturalization application forms and letters for review by your team's Attorneys
• Compile immigration application documentation to be sent to government agencies upon Attorney review
• Support Attorneys and other team members in the preparation of responses to correspondence issued by government agencies
• Log client-related and case-related information into our immigration case management system, and take steps to assure that all client records in the system remain accurate and updated, as well as to inform clients of their ongoing immigration-related updates
  
  

What Skills And Experience You Will Bring With You

• Ability to prioritize and manage a busy workload in an efficient manner and consistent with numerous legal deadlines
• Ability to collaborate professionally and effectively with team members
• Excellent communication and organizational skills
• High level of attention to detail, emotional intelligence, and empathy
• Customer service orientation where you take pride in delivering highly-responsive and proactive client service
• Passion for the immigration field and interest in learning more about family-based and naturalization applications
  
  

What We Will Provide To You

• An opportunity to do challenging and highly rewarding work at a fast-growing firm with an inspiring mission
• An opportunity to work with smart, creative, dedicated, and supportive immigration professionals who are quality human beings and enjoyable to be around
• A firm culture that embraces diversity and celebrates international cultures
• People-centered workplace policies and flexible work schedules, including remote work opportunities
• Competitive compensation, health/dental/vision/life insurance benefits, a retirement savings plan with employer matching contributions, and a generous paid time off policy
• Casual attire, lots of free food and regular opportunities for exposure to international cuisine and culture
  
  

Does this position, and our culture, seem like a good fit for you? If so, we would love to speak with you about joining the Ellis Porter team!

Ellis Porter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Non-solicitation Statement

No agencies please. Ellis Porter (EP) recruits candidates exclusively utilizing our internal Talent Acquisition team. EP does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between EP and Agency describing the services and specific job openings (“Agreement”). EP may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contacts with any person within EP is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any employees of EP with recruiting inquiries or resumes.

Seniority level

• Seniority level

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Employment type

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