Immigration Case Manager

American Immigration Lawyers Association; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a mission-driven team as an Immigration Case Manager, where you will provide essential support in immigration services. This role involves acting as a key liaison between immigration partners and operational teams, ensuring clients receive timely solutions and communication about their cases. Ideal candidates possess experience in immigration law, strong analytical and customer service skills, and a commitment to professionalism and confidentiality. Enjoy a full-time, flexible remote position with generous benefits including health insurance and paid time off.

Benefits

Paid Time Off: 3 weeks + 7 paid holidays per year

Health, Dental, Vision, Life Insurance

Paid Maternity/Paternity Leave

401K (Traditional or Roth)

Qualifications

• 3+ years of experience in immigration law or international HR required.
• Working familiarity with USCIS Forms I-140, I-485, I-129.
• Strong understanding of immigration categories: H1B, L1, EB1, EB2, TN.

Responsibilities

• Acts as primary point of contact for immigration partners.
• Reviews documentation from clients and provides options.
• Coordinates services with IEE production teams.

Skills

Detail oriented

Analytical

Collaborative

Excellent verbal and written communication skills

Strong customer service ethic

Education

Associate’s degree or diploma in paralegal studies

Bachelor’s degree (any field)

Job description

Overview

At International Education Evaluations (IEE), we specialize in evaluating international credentials, ensuring that students and professionals from all corners of the globe have their education, training, and skills recognized. Our goal is to lower barriers for international students and workers by offering services that help government agencies, higher education institutions, employers, and licensing bodies make informed decisions. By joining our team, you will be part of a mission-driven business that delivers trusted expertise, empowers global talent, and provides growth opportunities to its team members.

Key Responsibilities

IEE is seeking a full-time, experienced Immigration Case Manager to assist with providing support to attorneys, legal professionals, and human resource specialists, and to act as a liaison between our immigration partners, our IEE sales and operational teams, and our contract expert opinion writers.

• Reviews documentation received from clients which may include academic credentials, professional work history, and various forms and official communications from USCIS, DOL, and AAO.

• Provides options to clients about potential solutions IEE may be able to offer, including credential evaluations and expert opinion letters.

• Coordinates services with IEE production teams or IEE contract experts, ensuring the client is informed of cost and turnaround time.

• Ensures contract experts have all information they need to accurately and quickly provide the letter(s) requested; assists with editing letters as needed

• Ensures contract experts understand how to receive prompt payment for their work.

• Acts as primary point of contact for immigration partners who require consultation or have questions or escalations

• May assist with recruiting of additional expert opinion writers; may assist with training additional immigration support staff as needed

Requirements

• Associate’s degree or diploma in paralegal studies, or bachelor’s degree (any field) preferred

• 3+ years of experience in immigration law or international HR required

• Working familiarity with USCIS Forms I-140, I-485, I-129

• Strong understanding of the basic requirements for following immigration categories: H1B, L1, EB1, EB2, TN

• Able to reasonably interpret RFEs, NOIDs, Decisions, PERM Labor Certs or LCAs

• Detail oriented, analytical, flexible, collaborative

• Strong customer service ethic with excellent verbal and written communication skills in English

• Legally authorized to work in the U.S

• High levels of professionalism and confidentiality

Schedule

• Full-time (40 hours), generally Mon-Fri

• Flexible start/end times depending on time zone where employee is located

• Work Location: Remote

• Travel Requirements: less than 5%

Benefits

• Paid Time Off: 3 weeks + 7 paid holidays per year

• Insurance: Health, Dental, Vision, Life

• Paid Maternity/Paternity Leave

• Retirement: 401K (Traditional or Roth)