Immigrant Integration Services Coordinator

Casa Inc; Rockville (MD); On-site; USD 48,000 - 56,000; Full time

Job summary

Casa Inc. in Rockville, MD, is seeking an Immigrant Integration Services Coordinator to implement the Citizenship Maryland, Financial Education, Tax Preparation, and Citizenship Class programs.

You will train volunteers, manage caseloads, schedule classes, and ensure high-quality service for CASA members. The role requires strong English writing and speaking skills, experience with citizenship and tax programs, and willingness to obtain accreditations within six months.

Qualifications

• High School or GED; a Bachelor's degree is a plus.
• Valid DOJ/BIA Accreditation, or plan to obtain within six months.
• Valid IRS CAA designation, or plan to obtain within six months.
• Competence with Word and Excel.

Responsibilities

• Perform quality reviews of citizenship and other applications prepared by CASA volunteers and staff.
• Coordinate the team of VITA Site Coordinators for Tax Season.
• Provide IRS CAA services to CASA members applying for an ITIN.
• Receive membership- and services-fee payments.
• Maintain data collection and recording in Salesforce as required by donors.
• Develop volunteer opportunities and train volunteers and pro-bono attorneys.
• Support Program Manager in maintaining partnerships with key stakeholders.
• Perform other job-related duties as assigned.

Skills

English proficiency

Citizenship applications

Tax preparation

Bilingual English/Spanish

DOJ-BIA accreditation

IRS CAA status

Microsoft Word/Excel

Education

High School diploma

Bachelor’s degree preferred

DOJ/BIA accreditation

IRS CAA certification

Tools

Salesforce

Job description

CASA & CASA IN ACTION SYNOPSIS

We Are CASA’s mission is to create a more just society by building power and improving the quality of life in working-class: Black, Latino/a/e, Afro-descendent, Indigenous, and Immigrant Communities. Our vision is rooted in the collective power of our community, our inclusive, permanent, member-led movement radically transforms communities and systems to ensure the needs, dreams, and aspirations of members are fully met as we strive for justice and full liberation at home and in solidarity with others across the world. We Are CASA has a sister organization, CASA in Action, a separate, but related, nonprofit organization that is exempt from federal income tax under section 501(c)(4) of the Internal Revenue Code. Although We Are CASA and CASA in Action share a common goal of supporting immigrants and low-income people in Maryland, Pennsylvania, Virginia, and Georgia they are separate organizations with their own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.

DEPARTMENT SYNOPSIS

TheImmigrant Integration Program (IIP), part of the Programs and Services Division, offers a range of services to support We Are CASA members in fully exercising their rights. These include assistance with citizenship applications, free tax preparation, Maryland driver’s license applications, and related support services to ensure a successful experience. In addition, the IIP collaborates with the Organizing and Policy departments to advance legislation and expand benefits at the federal, state, and local levels.

POSITION SUMMARY

The Immigrant Integration Services Coordinator implements We Are CASA’s Citizenship Maryland Program, Financial Education Program, Tax Preparation Program, and Citizenship Class instruction. Responsibilities include training volunteers in citizenship, financial education, and tax preparation; assigning and reviewing their caseloads; scheduling citizenship classes and clinics for We Are CASA members; and ensuring that all participants and taxpayers receive high-quality service.

ESSENTIAL RESPONSIBILITIES

Duties may include, but are not limited to:

• Perfome quality review to citizenship and other applications prepared by We Are CASA volunteers and other staff members.
• Coordinate the team of VITA Site Coordinators to ensure a successful Tax Season
• Provide IRS CAA services to We Are CASA members applying for an ITIN.
• Receive membership- and services- fee payments.
• Ensure data collection and recording in salesforce, as required by donors and specified in internal policies and procedures
• Develop volunteer opportunities, recruit, and train volunteers as well as pro-bono attorneys to support daily tasks and citizenship clinic events or other related activities
• Support Program Manager on maintaining partnership with key stakeholders and developing new ones.
• Perform other job-related duties as assigned

EDUCATION/CERTIFICATIONS/LICENSURE

• High School or GED. Bachelor’s Degree is a plus.
• Valid DOJ/BIA Accreditatio, or a commitment to fulfill all requirements necessary to obtain accreditation within six (6) months of the hiring date.
• Valid VITA Advanced-Level Tax Preparer and/or Site Coordinator certification, or a commitment to fulfill all requirements necessary to obtain certification within six (6) months of the hiring date.
• Valid IRS Certified Acceptance Agent (CAA) designation, or a commitment to fulfill all requirements necessary to obtain the designation within six (6) months of the hiring date.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Excellent English Writing and Speaking skills.
• Some demonstrated experience preparing and/or reviewing citizenship applications (N-400 USCIS form) and green card renewals (I-90 USCIS Form);
• Some experience preparing tax returns or volunteering at a VITA Site, with a valid IRS certification as a Site Manager level, or advanced tax preparer.
• Bilingual English/Spanish or English/French is a plus
• Have a valid DOJ-BIA accreditation with We are CASA (or, if the accreditation was obtained with another organization, willignes to apply to revalidate it with We are CASA in a three months period.) If the candidate does not have a DOJ-BIA accreditation, the candidate should commit to fullfill all requirements to apply for one within six (6) months of the hiring date.
• Have a valid IRS’s CAA status. If the candidate does not have a CAA accreditation, the candidate should commit to fullfill all requirements to apply for one within six (6) months of the hiring date.The IRS requires the individual to be in good standing with their income tax filing and payments.
• Ability to maintain a database and high comfort level with computer programs, including Microsoft Word and Excel, and willingness to learn other needed computer programs.
• Demostrated understating of Financial education and the naturalization process
• Familiarity with AmeriCorps preferred. AmeriCorps Alum is a plus.
• Highly organized and able to lead multiple ongoing projects.
• Deep commitment to social change and to growing We Are CASA as a membership organization in which members have decision-making authority.
• Strong interpersonal communication, conflict resolution and negotiation skills.
• Ability to work independently and as part of a team.
• Demonstrated success and passion in working with families of different backgrounds, and the immigrant population with limited formal education.
• Must be able to work flexible hours including evenings and weekends
• Must have reliable transportation and valid US driver’s license
• Tasks may require commuting to the different sites where the Immigration Integration Program delivers services, including but not limited to Maryland, Virginia, Pennsylvania, and Georgia.

COMPENSATION

$48,000 - $56,454

BENEFITS DESCRIPTION

Who is eligible?

• All full time and part time permanent positions working 20 hours or more per week.

What We Offer

• Generous paid time off, including: annual leave starting at three weeks per year (proportional accrual per pay period), two weeks of sick leave, three days of personal leave, and additional compensatory leave for exempt employees.
• Sixteen (16) paid holidays per calendar year.
• Excellent Benefits Package including employer paid benefits as follow:
  • Health, dental, and vision insurance (We Are CASA pays 100% of the premium costs for the employee up to our HMO plan, 55% for couples, 65% for children and 60% for family)
  • Basic life and AD&D
  • Long and Short Term Disability insurance
  • Professional Development: Those pursuing a course of study related to work performed at We Are CASA may be eligible for a reimbursement up to $3,000.
  • Employee Assistance Program (EAP)
• Additional voluntary benefits:
  • FSA Account including Dependent Care.
  • 401(k) retirement plan with a 2% employer discretionary match.
  • Supplemental Health insurance
• Allowances:
  • Mileage reimbursements for those positions that are required to drive on We Are CASA business.
  • Cell Phone stipend for those positions that are required to use their cellphone for We Are CASA business

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand or sit. The employee is occasionally required to walk or do repetitive motions.

When it comes to physical strength, the employee will be required to perform medium work. The employee may be expected to lift up to 25 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

ADA

The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

OSHA

This position is not to handle any human body fluids, biological agents, laboratory chemicals, or be exposed to hazardous materials such as noise, asbestos, or carcinogens.

This is a union position, represented in collective bargaining by a Collective Bargaining Agreement with the Communication Workers of America, Local WBNG 32035 - Communication Workers of America (CWA). If you are offered and accept this position, you will be invited to become a member of the union. All bargaining unit positions require membership or agency fee payer status.

We Are CASA Inc. and CASA in Action do not discriminate on the basis of race, color, creed, religion, gender identity, sexual orientation, age, mental or physical disability, ancestry, marital status or national origin.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.