Immersive Game Experience Facilitator

Activate Games; Westminster (CA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive wage

Employee assistance program (EAP)

Career growth opportunities

Ongoing training and learning

Free game play and employee discounts

Casual dress code

On-site parking

Job summary

Activate is seeking a part-time team member for our Westminster, CO store to guide players through check-in, assist during gameplay, and keep the store running at peak performance. The role rewards confidence, sociability, and a passion for delivering an exceptional customer experience.

Responsibilities include game facilitation, warm check-in, and facility maintenance. The environment is fast-paced with bright lights and loud music; shifts may start as early as 8 am and end as late as 1 am,

Qualifications

• 1 year of customer service experience is considered an asset
• Must be flexible and available to work evenings, weekends, and holidays
• Strong communication, multi-tasking, and time management skills

Responsibilities

• Facilitate game sessions professionally and ensure a great customer experience
• Greet customers warmly and manage check-in process and transactions
• Maintain a clean, safe, and welcoming store environment
• Monitor gameplay and assist with game issues or malfunctions
• Assist with inventory, merchandise stocking, and equipment upkeep

Skills

Customer service

Job description

Activate is seeking a part-time team member for our Westminster, CO store to guide players through check-in, assist during gameplay, and keep the store running at peak performance. The role rewards confidence, sociability, and a passion for delivering an exceptional customer experience.

Responsibilities include game facilitation, warm check-in, and facility maintenance. The environment is fast-paced with bright lights and loud music; shifts may start as early as 8 am and end as late as 1 am,