Immersive Experience Social Media & Community Manager

matte projects; New York (NY); On-site; USD 138,000 - 207,000; Part time

Job summary

MATTE is seeking a contracted Social Media & Community Manager for NYC to oversee the on-site social presence and live content for HERO.

You will publish weekly posts and Stories, craft captions in the brand voice, engage the community, and coordinate with influencers while keeping energy high through the live experience.

The role focuses on fast, smart content creation, with on-site shoots and real-time posting; on-camera appearances are optional but welcome.

Qualifications

• Experience managing social media and online communities for brands, entertainment, hospitality, experiential, or culturally relevant projects.
• Strong copywriting skills and the ability to quickly adapt to an established brand voice.
• Fluency in Instagram, including Reels, Stories, community engagement, and native editing tools.
• Experience with influencer or creator outreach is a plus.

Responsibilities

• Plan and publish approximately two Instagram feed posts per week, along with ongoing Stories.
• Write captions and short-form social copy in an established brand voice.
• Manage the community across comments and DMs, maintaining an active and responsive presence.
• Monitor tags, mentions, and engagement and identify opportunities to reshare guest-generated content.
• Develop and execute interactive engagement mechanics, including sign-ups, polls, quizzes, countdowns, and other social-first moments.
• Capture short-form video content on-site at HERO once the experience opens, including in-platform editing and publishing.
• Support influencer and creator outreach as needed; participate in on-camera content when appropriate.

Skills

Social media

Community management

Copywriting

Instagram

Live content

Job description

MATTE is seeking a contracted Social Media & Community Manager for NYC to oversee the on-site social presence and live content for HERO.

You will publish weekly posts and Stories, craft captions in the brand voice, engage the community, and coordinate with influencers while keeping energy high through the live experience.

The role focuses on fast, smart content creation, with on-site shoots and real-time posting; on-camera appearances are optional but welcome.