Immersive AV & Tech Specialist

Ruchman and Associates, Inc.; New London (CT); On-site; USD 60,000 - 85,000; Full time

Job summary

Ruchman and Associates, Inc. (RAI) seeks an AV & Technology Specialist to support audiovisual systems, exhibits, digital media platforms, and frontline technology at the National Coast Guard Museum.

The role ensures reliable performance of exhibit tech across theaters, kiosks, and staff workstations. The specialist will perform inspections, maintenance, and troubleshooting for media servers, displays, and control components, while collaborating with Coast Guard Academy IT personnel and vendors.

Qualifications

• Bachelor's or master's degree in digital media, Film/Video Production, Audio Engineering, IT, or multimedia systems.
• 3–5 years of experience supporting AV systems, multimedia tech in galleries, theaters, or similar facilities.
• Experience with multimedia installations, digital experiences, or tech-support operations.

Responsibilities

• Inspect and maintain audiovisual and exhibit technologies; perform firmware updates and preventive maintenance.
• Diagnose and resolve issues in media servers, AV systems, displays, and control systems.
• Provide frontline tech support for staff computers, printers, and conference room systems.
• Troubleshoot wired/wireless connectivity, networks, and cabling.
• Document incidents and escalate to IT staff, vendors, or service providers as needed.
• Maintain inventories, warranties, and lifecycle data for equipment.
• Assist digitization of historical media assets and live presentation support.
• Ensure ADA-compliant audio descriptions and closed captioning for media exhibits.
• Collaborate with exhibits staff to install AV gear and route cabling for high-bandwidth 4K video.
• Load, configure, and sync digital content across media players and displays with version control.
• Calibrate projectors, displays, and theater audio for optimal presentation quality.

Skills

AV systems

Media servers

IT support

TCP/IP networking

Wireless networking

Digital signage

Education

Bachelor's or Master's in digital media/related field

Tools

Crestron

Extron

Q-SYS

Adobe Premiere Pro

After Effects

Audition

Job description

Ruchman and Associates, Inc. (RAI) seeks an AV & Technology Specialist to support audiovisual systems, exhibits, digital media platforms, and frontline technology at the National Coast Guard Museum.

The role ensures reliable performance of exhibit tech across theaters, kiosks, and staff workstations. The specialist will perform inspections, maintenance, and troubleshooting for media servers, displays, and control components, while collaborating with Coast Guard Academy IT personnel and vendors.