Immersive Arts Security Officer (Evenings/Weekends)

Meow Wolf; Santa Fe (NM); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

HSA/HRA/FSA

401k Retirement Plan

Life Insurance & Disability

Parental Leave

Employee Discounts

Attractions Admission

Job summary

Meow Wolf is seeking a Security Officer to protect the premises and people at our Santa Fe venue. You will patrol, respond to incidents, and coordinate with emergency services while maintaining professional guest interactions and strict adherence to policies.

The role offers flexible evening/weekend shifts and requires 1+ year in security, strong English communication, and a customer-service mindset. Prior experience in entertainment or hospitality is a plus and safety training is valued.

Qualifications

• Minimum 1 year of experience in Security.
• Proficiency in English, verbal, and writing.
• Strong verbal, written, and interpersonal communication.
• Customer service driven with outstanding communication and active listening skills.
• Excellent problem-solving and multitasking skills.
• Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports.
• Solution-oriented and not stopped by “paper walls”.
• Have full and open availability and can work any shift including weekends and holidays.
• Demonstrated work experience in the entertainment/ hospitality/ military/ law enforcement environment.
• High School or GED graduate.

Responsibilities

• Complete all daily reports, incident reports, supplemental reports, and other written, electronic documents pertinent to the day-to-day activities of assigned tasks.
• Monitors, enforces, and reports violations of company rules, company policies, and applicable Local/ State/ Federal laws.
• Monitor and control guests entering and exiting the venue.
• Interact with guests and employees in a professional manner and engage with local law enforcement agencies as required.
• Respond to reports of guest or employee injury or illness and provides First Aid, CPR, and use AED as needed.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.
• Direct evacuations during emergencies and assist guests as needed.
• Escort security vendors and/or employees with money pick up and drop offs.
• Maintain cleanliness and appearance of the venue. Cleaning assignments may be made for designated areas of responsibility before, during, and after operational hours.
• Exhibit a high degree of motivation toward providing guest satisfaction by displaying a friendly approach to service guests. In addition, the Security Officer must be able to deal with many guests and/or employees each day in a positive and friendly manner.
• Must be flexible to work at different positions and must be knowledgeable of all workstation requirements and functions.

Skills

Security experience

English proficiency

Communication skills

Customer service

Problem solving

Incident reporting

Shift flexibility

Observant

Enforcement knowledge

Education

High School diploma or GED

Tools

Computer experience

Job description

Meow Wolf is seeking a Security Officer to protect the premises and people at our Santa Fe venue. You will patrol, respond to incidents, and coordinate with emergency services while maintaining professional guest interactions and strict adherence to policies.

The role offers flexible evening/weekend shifts and requires 1+ year in security, strong English communication, and a customer-service mindset. Prior experience in entertainment or hospitality is a plus and safety training is valued.