IMHS Clinical Case Manager

B&P Solutions, LLC; Asheville (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

B&P Solutions, LLC seeks a licensed psychotherapist to provide services to eligible clients with behavioral health disorders in an outpatient setting embedded within NC National Guard armories. Responsibilities include assessments, diagnoses, treatment planning, trauma-focused therapies (CPT, PE, EMDR), crisis intervention, and liaison with outside providers.

Must hold NC license (LCSW/LPC/LMFT) and a master's in social work or counseling.

Qualifications

• Master's degree in social work or counseling required.
• Current NC licensure as LCSW/LPC/LMFT at independent provider level required.
• Strong knowledge of HIPAA and patient confidentiality in clinical settings.
• Experience with trauma-focused therapies and evidence-based practices.

Responsibilities

• Provide licensed psychotherapist services to clients with behavioral health disorders, including crisis intervention.
• Deliver clinical services: assessment, triage, evaluation, diagnosis, treatment planning, and trauma-focused therapies (CPT, PE, EMDR, Accelerated Resolution Therapy).
• Prepare reports such as bio-psychosocial evaluations and treatment plans for quarterly submission to the COR.
• Provide Psycho-Education Briefings to units and events.
• Conduct Critical Incident Debriefings quarterly.
• Offer consultation to Command and liaison with outside support services.
• Visit NCNG armories monthly to communicate available IMHS services.
• Refer clients to mental health providers and ensure continued care transitions.
• Mentor new IMHS contract employees and share SOPs.

Skills

Legal and confidentiality knowledge

Organizational & communication skills

Clinical database experience

Virtual team experience

Trauma-based treatment certification

Education

Master's degree in social work or counseling

NC licensure as LCSW/LPC/LMFT (independent provider level)

Job description

Location:

Raleigh, NC (1)

High Point, NC (1)

Asheville, NC (1)

On-site/Off-Site:

On-Site

Clearance:

N/A

Education:

• Master's degree in social work or counseling
• Valid NC state license as a LCSW, LPC or LMFT at the independent provider level.

Experience:

• 3 years post‑licensure clinical experience in behavioral health, individual, couple, family, mental health, and domestic/workplace violence counseling services, psychopathology, and psychosocial dynamics

Duties & Responsibilities:

• Provide licensed psychotherapist services to eligible clients with behavioral health disorders including psychological assessment, evaluation, telephonic and in-person crisis intervention, evidence-based treatments for trauma and clinical case management in an outpatient setting embedded within NCNG armories, and Reserve Component Family Assistance Centers.
• Provide clinical services such as assessment, triage, evaluation, diagnoses, treatment planning, and evidence-based treatments (EBT) for trauma i.e. Cognitive Processing Therapy ("CPT"), Prolonged Exposure ("PE"), Eye Movement Desensitization and Reprocessing Therapy ("EMDR"), Accelerated Resolution Therapy to eligible clients.
• Draft and provide analysis to identify behavioral health trends. Reports include: bio-psychosocial evaluations, case formulations, treatment plans, progress notes, etc. on a quarterly basis, submitted to the COR.
• Provide Psycho-Education Briefings to include Yellow Ribbon events, Unit Briefings, Military Funeral Honors, and Orientations.
• Provide Critical Incident Debriefings, generally on a quarterly basis.
• Provide consultation services to Command upon request that include making appropriate recommendations for treatment, referral, and resources available.
• Provide liaison services with outside support services.
• Visit armories on a monthly basis to communicate range of available IMHS services.
• Refer eligible members to mental health providers and provide follow‑up services
• Provide proper transition for eligible clients to ensure continued care as appropriate.
• Mentor new IMHS contract employees IAW IMHS SOP; historical load provided per staff: 1:1.

Must Haves:

• Knowledge of federal and state legal requirements pertaining to mental health counseling and patient confidentiality.
• Knowledge of HIPAA and Privacy Acts in civilian and military settings as well as the professional ethics surrounding the mental health career field.
• Strong organizational & communication skills, both written and verbal
• One year experience working with a Computerized Medical database system preferred.
• One year experience working on a virtual team preferred.
• Current certification or licensure in evidence based treatment for psychological trauma.