iMember Service Representative (Virtual Teller)

Neches FCU; Port Neches (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Neches FCU in Port Neches, TX, seeks an iMSR (Virtual Teller) to deliver friendly, accurate service to members and handle transactions remotely.

You will process deposits, withdrawals, transfers, loan payments, balance end-of-day activity, and provide prompt, personalized virtual support to members. Requires a high school diploma or equivalent and 6 months teller or customer service experience.

Qualifications

• 6 months teller or customer service experience
• Exceptional verbal communication
• Ability to work in a team and support the credit union’s mission and values
• Dependable; punctual and regular attendance

Responsibilities

• Process member transactions (deposits, withdrawals, transfers, cashing checks, loan payments, etc.)
• Responsible for end-of-day balancing
• Exhibit enthusiasm, passion and empathy to members while processing all transactions
• Deliver prompt professional and personalized virtual service to prospective and current members

Skills

Verbal communication

Customer service

Teamwork

Dependable

Math aptitude

Keyboarding

Education

High School Diploma or Equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

iMember Service Representative (Virtual Teller)

The Hub Full-Time Port Neches, TX, US

6 days ago Requisition ID: 1235

Our iMSR (Virtual Teller) delivers exceptional service while assisting members with their financial needs. We are looking for a candidate that possesses the following skills; a high school diploma or equivalent, friendly demeanor, can-do attitude, math aptitude, and keyboarding skills. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.

ADDITIONAL REQUIRED QUALIFICATIONS:

• 6-months teller experience or customer service-related experience
• Exceptional verbal communication
• Ability to work well in a team environment and support the credit union’s mission and values
• Dependable; punctual and regular attendance

JOB SUMMARY:

• Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, etc.
• Responsible for end of day balancing
• Exhibits enthusiasm, passion and empathy to members while processing all transactions
• Delivers prompt professional and personalized virtual service to prospective and current members

Classification: Non-exempt

Hours: Scheduled for 40-hours per week between the hours of: Monday through Friday 8:15AM to 5:15PM

*Requires Rotating Opening Schedule: Monday – Friday 6:45AM to 3:45PM

**Requires Rotating Closing schedule Friday: 9:15AM to 6:15PM