Imaging Services Leader: Operations & Quality

AdventHealth; Killeen (TX); On-site; USD 8,300 - 154,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

403-B Retirement Plan

Paid Time Off from Day One

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Texas seeks a senior imaging department leader to drive inventory management, staff development, and service excellence. You will collaborate with radiologists, ensure compliance with regulatory standards, and lead quality-improvement initiatives to enhance patient safety and satisfaction.

The role requires extensive leadership experience in imaging, strong communication skills, and ability to manage budgets and projects in a dynamic healthcare environment across the AdventHealth

Qualifications

• Must have excellent interpersonal, communication, and organizational skills.
• Computer literacy in Word, Excel, Outlook, and Internet access.
• Previous Business Development experience.
• Must be able to speak, read and write English.
• Strong analytical and problem-solving skills.
• Effective oral and written communication skills, with the ability to articulate complex information in understandable terms to all levels of staff.
• Business software proficiency, particularly Microsoft Office Suite, and experience with Cerner and PACS preferred.
• Ability to work in a matrix-management environment to achieve organizational goals.
• Performance improvement skills.
• Ability to interact effectively with patients and families under physical and/or emotional stress.
• Knowledge of Medical Terminology.
• Hospital, Medical Practice, or Physician office experience.
• Ability to acquire and effectively apply knowledge relating to specific processes, techniques, and procedures.
• Demonstrates flexibility and willingness to adapt to diverse roles within the department and leadership team.
• Up-to-date knowledge of department-specific hazards, such as ionizing radiation and universal precautions, to adhere to safety standards established by healthcare regulatory agencies.
• Annual planning – budget and project experience.
• Prior success in working with teams/managing people.
• Ability to analyze and assess data, techniques, methodology, equipment operation, and quality control to ensure information quality.
• Basic computer skills and advanced knowledge and experience with Word and Excel.
• Imaging management, experience working with physicians, formal project management experience, and clinical experience within Imaging preferred.
• Demonstrates leadership and teaching skills.
• Knowledge of all aspects of department functions for adequate supervision and direction of staff.
• Ability to perform technical procedures without supervision.
• Knowledge of communication styles and proper engagement behaviors with patients, staff, and physicians.
• LEAN training preferred.
• Attention to detail and accuracy.
• Multitasking ability.
• Knowledge of basic state and federal laws as applicable to healthcare settings.
• Ability to deal efficiently, ethically, and courteously with all patients, physicians, and hospital personnel.
• Strong knowledge of financial and business aspects of imaging.

Responsibilities

• Supports inventory and equipment management, including ordering supplies, tracking usage, and coordinating preventative maintenance.
• Maintains effective communication with staff, leadership, clinical partners, facilitating alignment on priorities and expectations.
• Collaborates with radiologists and other providers to support protocol adherence, service coordination, and exam quality.
• Leads or supports quality improvement initiatives, including image quality audits, workflow optimization, and patient satisfaction efforts.
• Ensures patient safety and experience standards are met, addressing concerns and promoting a culture of empathy and accountability.
• Assists with strategic initiatives and projects such as service expansions, system upgrades, or accreditation readiness, as delegated by leadership.
• Monitors workflow and productivity, adjusting staffing and resources as needed to meet patient demand and ensure timely turnaround.
• Supports and oversees department regulatory and accreditation compliance.
• Participates in budget planning and operational decision-making, providing input on staffing, equipment, and resource needs.
• Engages in talent development, including onboarding, training, and the talent care process to foster a high-performing team.
• Other duties as assigned.

Skills

Interpersonal skills

Communication

Organizational skills

Analytical thinking

Problem solving

Leadership

Attention to detail

Ability to work in matrix-management

Team management

Budget planning

Education

High School diploma or equivalent

Associate degree

Bachelor's degree

Tools

Microsoft Office Suite

Cerner

PACS

Job description

AdventHealth in Texas seeks a senior imaging department leader to drive inventory management, staff development, and service excellence. You will collaborate with radiologists, ensure compliance with regulatory standards, and lead quality-improvement initiatives to enhance patient safety and satisfaction.

The role requires extensive leadership experience in imaging, strong communication skills, and ability to manage budgets and projects in a dynamic healthcare environment across the AdventHealth