Imaging Service Engineer I

Compass Group USA; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Intelas, a Compass Healthcare company and member of Compass Group USA, seeks a Biomedical Equipment Technician (BMET) to perform preventive maintenance and repairs on imaging systems nationwide. The role requires collaboration with manufacturers, on-call responsibilities, and a focus on patient care through equipment reliability.

Ideal candidates hold an Associate degree in Electronics/Imaging Technology and have 2+ years of imaging equipment repair experience.

Qualifications

• Associates degree in Electronics/Imaging Technology or Biomedical Equipment Technology.
• Minimum two years experience with imaging equipment manufacturers.
• Minimum two years experience in repair of radiology equipment or biomedical equipment.
• Specialized knowledge in modalities such as radiology, MRI, ultrasound, CT, etc.
• Certifications in modalities (e.g., CRES) preferred.
• Good communication and customer service skills.
• Willingness to serve on-call duties.
• Able to be a technical resource to others.

Responsibilities

• Perform planned preventive maintenance, calibrations where certification is required, and electrical safety inspections on imaging equipment in compliance with standards.
• Perform major repairs by replacing defective components and readjust components to manufacturer specifications.
• Assist with diagnostic imaging cross training of BMET Technicians.
• Confers with manufacturers and equipment operators to resolve equipment problems.
• Provide emergency on-call responsibilities.
• Research and initiate orders for repair parts within budget parameters.
• Document asset actions for QA records and compliance.
• Must be capable of performing all duties of a BMET III.

Skills

Preventive maintenance

Electrical safety

Equipment repair

Imaging equipment

On-call readiness

Imaging cross-training

Education

Associate degree in Electronics/Imaging Technology

Job description

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Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.

• Perform planned preventivemaintenance, calibrations where certification may be required and electrical safety inspections on imaging and related equipment in compliance with established standards
• Perform major repairs by replacing defective components, readjust components to manufacturer’s specifications using appropriate tools and measuring instruments. May require certification in order to complete repairs
• Assist with diagnostic imaging cross training of BMET Technicians
• Confers with manufacturer’s representatives and equipment operators to resolve equipment related problems
• Provide emergency on-call responsibilities
• Research and initiate orders for repair parts, working within established budget parameters
• Conducts and compiles Quality Assurance records and reports necessary for compliance with specifications and policies
• Document all significant asset related actions in compliance with department practices
• Must be capable of performing all the duties and responsibilities of a BMET III

Preferred Qualifications:

• Associates degree in Electronics/Imaging Technology, Biomedical Equipment Technology, ormilitary training
• Prior experience of at least twoyears experience with various imaging equipment manufacturers or other appropriate related experience
• Minimum of twoyears experience in the repair of radiology equipment and prior biomedical experience
• Should possess specialized knowledge in several specialized modalities such as radiology, MRI, nuclear medicine, ultrasound, CT, cath. lab., linear accelerators, etc.
• Prefercertification (CRES) in these different modalities
• Good communication and strong customer service skills
• Ability and willingness to serve "on-call" duty as required
• Must be willing to serve as a technical resource to others in areas of specialty or certification(s)

Intelas is a member of Compass Group USA

Associates at Intelas are offered many fantastic benefits.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Intelas maintains a drug-free workplace.