Imaging Practice Office Leader (2-Year Contract)

PRP Diagnostic Imaging; Cumberland (RI); On-site; USD 84,000 - 127,000; Full time

Benefits offered by this job

Discounted health insurance

Gym membership

State-of-the-art imaging practice

Professional development

Flexible working arrangements

Job summary

PRP Diagnostic Imaging’s Cumberland practice in Wentworthville seeks a proactive leader to guide a patient-focused administration and support team within a busy imaging environment.

You will partner with Radiologists, practice leaders, and the broader technical team to maximise bookings and revenue, manage patient enquiries and debts, and continuously improve processes through strong communication and problem-solving.

Qualifications

• Proven leadership experience in a fast-paced health services environment.
• Strong customer-service focus with patient-centric approach.
• Excellent communication and relationship-building with clinicians and staff.
• Aptitude for diagnosing and improving operational processes.
• Analytical problem-solving and data-driven decision making.

Responsibilities

• Lead and motivate the practice administration and support team.
• Manage patient flow, bookings, and revenue-related activities.
• Build relationships with Radiologists, practice leaders and the broader technical team.
• Oversee patient enquiries and debt management; escalate issues when needed.
• Identify process improvement opportunities and implement solutions.

Skills

Leadership

Team motivation

Customer service

Communication

Process improvement

Analytical thinking

Job description

PRP Diagnostic Imaging’s Cumberland practice in Wentworthville seeks a proactive leader to guide a patient-focused administration and support team within a busy imaging environment.

You will partner with Radiologists, practice leaders, and the broader technical team to maximise bookings and revenue, manage patient enquiries and debts, and continuously improve processes through strong communication and problem-solving.