Imaging Front Desk Clerk

Intermountain Healthcare Inc.; United States; On-site; USD 27,000 - 39,000; Full time

Job summary

Intermountain Health is seeking an Imaging Scheduler to prioritize and schedule patient examinations and to instruct on exam preparation. The role also handles phone calls and directs inquiries to the appropriate staff.

The position emphasizes coordination with radiology staff and physicians, ensuring accurate timetables and patient information. It involves direct patient interaction and maintaining smooth department operations.

Qualifications

• Experience using computers in an office setting or doing data entry.
• Demonstrated customer service experience.
• Medical terminology or training (preferred).
• Experience in a Radiology setting (preferred).
• Bilingual (preferred).

Responsibilities

• Schedules patients for examination and gives instructions regarding exam preparation.
• Coordinates emergency and add-on examinations with technical staff and radiologists.
• Prioritizes patient examinations and coordinates multiple examinations with other areas.
• Provides information concerning examination content, pre-examination instructions, and timetables.
• Acts as a liaison between physician offices and department concerning needed preps, medical necessity, information, and problems.
• Answers calls that come into the department and routes them to appropriate personnel.

Skills

Answering Telephones

Directing Calls

Customer Service

Scheduling

Data Entry

Physician Offices

Medical Terminology

Prioritization

Radiology Workforce Planning

Job description

Imaging Scheduler

The Imaging Scheduler is responsible for the prioritization and scheduling of patient examinations and patient instruction concerning preparation and timetable. This position is also responsible for answering phones and directing calls as necessary.

Essential Functions

• Schedules patients for examination and gives instructions regarding exam preparation.
• Coordinates emergency and add‑on examinations with technical staff and radiologists.
• Prioritizes patient examinations and coordinates multiple examinations with other areas.
• Provides information concerning examination content, pre‑examination instructions, and timetables.
• Acts as a liaison between physician offices and department concerning needed preps, medical necessity, information, and problems.
• Answers calls that come into the department and routes them to appropriate personnel.

Skills

• Answering Telephones
• Directing Calls
• Customer Service
• Scheduling
• Data Entry
• Physician Offices
• Medical Terminology
• Prioritization
• Radiology Workforce Planning

Qualifications

• Experience using computers in an office setting or doing data entry.
• Demonstrated customer service experience.
• Medical terminology or training (preferred).
• Experience in a Radiology setting (preferred).
• Bilingual (preferred).

Physical Requirements

Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.). May be expected to stand in a stationary position for an extended period of time.

Location & Hours

Location: Intermountain Health Intermountain Medical Center
Work City: Murray
Work State: Utah
Scheduled Weekly Hours: 12
Hourly range: $19.41 - $28.14

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Equal Opportunity Statement

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Remote / Hybrid Policies

All positions subject to close without notice. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Recruitment Process Transparency

When applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Hiring Standards & AI Process

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence (“AI”) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

Contact Information

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Employer Program & Education Support

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up‑front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more.

Company Overview

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join Our Team

Join our world‑class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

Closing

All positions subject to close without notice. Thanks for your interest in continuing your career with our team!