Imaging Field Service Engineer

Ngenium; California; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Target performance bonus

Excellent medical benefits

401(k) with company match

Generous PTO and separate sick leave

All business travel fully covered

Company credit card

Company phone and laptop

Extensive technical training andongo-

Job summary

Ngenium is seeking an experienced Field Service Engineer to install, maintain and support sophisticated medical systems across Northern California. The role offers a base salary of $120,000 to $150,000 plus bonus and excellent benefits, with extensive manufacturer training provided.

The successful candidate will travel during the initial training period and will engage with clinical and technical teams at customer sites, performing troubleshooting across electrical, mechanical, software, and

Qualifications

• Strong electrical and mechanical troubleshooting skills.
• Understanding of computer hardware, software, and basic networking.
• Previous Field Service experience would be highly advantageous.

Responsibilities

• Install, maintain and repair sophisticated medical systems.
• Electrical, electronic and mechanical troubleshooting.
• Software, networking and connectivity fault finding.
• Work with clinical and technical teams at customer sites.
• Complete manufacturer training and certification.
• Support the wider US Field Service team as needed.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Networking basics

Computer hardware

Job description

Location: FSE - California, covering Northern California

Position type: Full-time, on-site

Salary: $120,000 - $150,000 base salary, depending on experience, plus bonus and excellent benefits

We’re working with a growing medical technology company looking to add an experienced Field Service Engineer to its California team.

This is an excellent opportunity for an engineer from a medical imaging or other complex medical equipment background to move into a highly technical role with extensive manufacturer training, strong earning potential and an excellent benefits package.

You do not need previous experience with the company’s specific equipment. Full product training and certification will be provided.

The Role

You’ll be responsible for the installation, maintenance, and technical support of sophisticated medical systems across Northern California, working with a combination of electrical, mechanical, electronic, software and networking technologies.

Responsibilities will include:

• Installation, preventative maintenance and repair
• Electrical, electronic and mechanical troubleshooting
• Software, networking and connectivity fault finding
• Working closely with clinical and technical teams at customer sites
• Completing comprehensive manufacturer training and certification
• Supporting the wider US Field Service team when required

This is a Monday - Friday position with a high degree of autonomy in the field.

There will be significant travel during the initial three-to-six-month training period as you work alongside experienced engineers across the US. Some service activity also takes place during second- and third-shift hours, so flexibility around working hours is important.

What We’re Looking For

We’re particularly interested in experienced Field Service Engineers from backgrounds such as:

• CT, MRI, X-ray, or Nuclear Medicine
• Multimodality imaging
• Other complex electromechanical medical equipment

You’ll ideally have strong electrical and mechanical troubleshooting skills, combined with an understanding of computer hardware, software, and basic networking.

Previous Field Service experience would be highly advantageous.

Package

The package includes a $120,000 - $150,000 base salary, depending on experience, plus:

• Target performance bonus
• Excellent medical benefits
• 401(k) with company match
• Generous PTO and separate sick leave
• All business travel fully covered
• Company credit card
• Company phone and laptop
• Extensive technical training and ongoing development

This is an excellent opportunity to join a growing medical technology business where you’ll receive significant investment in your technical development and work with advanced equipment in a highly specialised environment.

Ready to take the next step in your career?