Imaging & Configuration Technician

Empower AI; Richmond (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

Empower AI seeks an Imaging & Configuration Technician to perform imaging, assembly, testing, and configuration of IT equipment for global deployment. You will also manage packaging and shipping processes to remote and overseas locations in alignment with customer standards.

Required education and experience include 3+ years, an associate degree or equivalent, and security clearance. Certifications like CompTIA A+, Sec+, and ITIL are preferred.

Qualifications

• 3+ years of related experience.
• Associate's degree or equivalent experience.
• CompTIA A+ Certification.
• Secret Security Clearance.
• Preferred: CompTIA Sec+, ITIL 4 Foundation Certifications.

Responsibilities

• Imaging, assembly, testing, and configuration of IT equipment prior to shipment.
• Assist in packaging and shipping processes for IT equipment to global locations.

Education

3+ years

Associate's degree or equivalent experience

CompTIA A+ Certification

Secret Security Clearance

CompTIA Sec+

ITIL 4 Foundation Certification

Job description

Imaging & Configuration Technician

Job Details

• Job ID: 2026-9235
• Job Locations: US-VA
• Category: IT: Support / Technician
• Type: Regular Full-Time

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

We have an exciting opportunity at the Department of State! The Imaging and Configuration Technician is responsible for performing all necessary assembly, testing, workstation/server imaging, and configuration of IT equipment prior to shipment to anywhere within the global customer IT enterprise environment. You will assist in the management of all packaging and shipping processes for IT equipment, including shipments to remote and challenging overseas locations, adhering to customer standards.

Qualifications

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

• 3+ years
• Associate's degree or equivalent experience
• CompTIA A+ Certification
• Secret Security Clearance

PREFERRED REQUIREMENTS:

• Comp TIA Sec+, ITIL 4 Foundation Certification(s)

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the below essential functions:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Stoop, kneel, crouch, or crawl as required
• Repeatedly lift and carry weight up to 40 pounds
• Travel by land or air transportation 25 % .

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.