Imaging Assistant (Transporter), Radiology, PRN, Varied

Prisma Health; Maryville (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Prisma Health is seeking a patient greeter/liaison at Blount Memorial Hospital (Radiology) in Tennessee. You will welcome patients and families on entry, assist radiologists and physicians with patient flow, and help coordinate imaging orders and report management to ensure a smooth visit.

This role requires a High School Diploma or equivalent and CPR certification; prior support experience is preferred. You will handle scheduling, admissions, and imaging communications, maintain accurate

Qualifications

• High school diploma or equivalent required.
• Prior support experience preferred.
• CPR certification required.

Responsibilities

• Greet patients and families at entry to the patient care environment.
• Assist radiologists and physicians with patient flow and report management.
• Schedule imaging exams and verify physician orders and account information.
• Provide images and reports as requested; manage image storage and retrieval.
• Coordinate patient transports and ensure timely patient communication.

Skills

Customer service

Scheduling

Admissions

Radiology information systems

Education

High School Diploma

Tools

PACS system

Job description

Inspire health. Serve with compassion. Be the difference.

• Experience - Previous support experience preferred

Job Summary

Acts as a patient greeter/liaison for all patients and family members upon entry into the patient care environment. Assists and supports radiologists and physicians with patient flow, communication and report management as needed. Assists in the requests for patient transports and/or personally transports patients as needed. Adheres to standards for proper distribution of patient information to meet compliance and regulatory requirements.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Transports patients as assigned.
• Prioritizes all patients' orders in order of time received and/or severity of diagnosis. Ensures that all patients are consistently informed regarding their wait times throughout their visit to ensure a positive patient experience.
• Accurately schedules patients for Imaging exams.
• Ensures accuracy of physician orders and account information prior to patient check-in. Performs order entry with scanning of support documents, as needed.
• Provides images and reports to healthcare provider and/or patient as requested. Knowledgeable of offsite storage and retrieval.
• Manages outside images to include importing outside images into PACS system.
• Researches, retrieves and prepares images and reports for physician conferences to include but not limited to Breast Conference, Tumor Board and quality assurance projects, as needed.
• Ensures proper communication and connection from physician to physician after hours and on weekends. Calls in technologist and nursing staff as appropriate when requested by the physician.
• Coordinates team member schedule/coverage as needed.
• Stays abreast of organizational, affiliate and departmental changes/updates by checking email on each shift.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - High School Diploma or equivalent OR post high school diploma
• Experience - Previous support experience preferred

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• CPR

Knowledge, Skills And Abilities

• Knowledgeable in scheduling, admissions and radiology information functions.
• Knowledgeable in all aspects of image storage, retrieval and printing.
• Excellent customer service skills

Work Shift

Variable (United States of America)

Location

Blount Memorial Hospital

Facility

Blount Memorial Hospital, Inc.

Department

Radiology

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