Imaging Assistant (Transporter), Radiology, FT, Days

Prisma Health; Maryville (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Prisma Health in Blount Memorial Hospital, Maryville, is seeking a patient greeter/liaison to welcome patients and families entering the care environment. You will support radiologists and physicians with patient flow, communication and report management as needed.

The role involves scheduling imaging exams, verifying orders and accounts at check-in, and arranging patient transport as needed. You will help ensure timely information sharing, assist with image storage and retrieval, and support

Qualifications

• Knowledgeable in scheduling, admissions and radiology information functions.
• Knowledgeable in image storage, retrieval and printing.
• Excellent customer service skills.

Responsibilities

• Greet patients and families and assist radiologists and physicians with patient flow.
• Schedule imaging exams accurately and inform patients of wait times.
• Ensure correct physician orders and account information at check-in.
• Manage external images and prepare materials for conferences.
• Communicate between physicians after hours and coordinate staff coverage.
• Stay informed on departmental changes and perform other duties.

Skills

Scheduling admissions knowledge

Radiology information systems

Customer service excellence

Image storage and retrieval

Education

High school diploma or equivalent

Tools

PACS

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Acts as a patient greeter/liaison for all patients and family members upon entry into the patient care environment. Assists and supports radiologists and physicians with patient flow, communication and report management as needed. Assists in the requests for patient transports and/or personally transports patients as needed. Adheres to standards for proper distribution of patient information to meet compliance and regulatory requirements.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health. Serve with compassion. Be the difference.
• Transports patients as assigned.
• Prioritizes all patients’ orders in order of time received and/or severity of diagnosis. Ensures that all patients are consistently informed regarding their wait times throughout their visit to ensure a positive patient experience.
• Accurately schedules patients for Imaging exams.
• Ensures accuracy of physician orders and account information prior to patient check-in. Performs order entry with scanning of support documents, as needed.
• Provides images and reports to healthcare provider and/or patient as requested. Knowledgeable of offsite storage and retrieval.
• Manages outside images to include importing outside images into PACS system.
• Researches, retrieves and prepares images and reports for physician conferences to include but not limited to Breast Conference, Tumor Board and quality assurance projects, as needed.
• Ensures proper communication and connection from physician to physician after hours and on weekends. Calls in technologist and nursing staff as appropriate when requested by the physician.
• Coordinates team member schedule/coverage as needed.
• Stays abreast of organizational, affiliate and departmental changes/updates by checking email on each shift.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - High School Diploma or equivalent OR post high school diploma
• Experience - Previous support experience preferred

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• CPR

Knowledge, Skills and Abilities

• Knowledgeable in scheduling, admissions and radiology information functions.
• Knowledgeable in all aspects of image storage, retrieval and printing.
• Excellent customer service skills

Work Shift

Day (United States of America)

Location

Blount Memorial Hospital

Facility

Blount Memorial Hospital, Inc.

Department

Radiology Administration

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.