Imaging Assistant, Part-Time, Days

Prisma Health; South Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Prisma Health Laurens County Medical Campus is seeking a Radiology Administration support role to greet patients, assist radiologists, and manage patient flow within the imaging environment.

Responsibilities include verifying orders, scheduling exams, handling image storage and retrieval, and providing reports to providers or patients. Strong customer service, data entry and basic computer skills are essential for daily operations on the Day shift in Radiology Administration.

Qualifications

• High school diploma or equivalent preferred.
• No previous experience required; support experience preferred.
• Knowledgeable in scheduling, admissions and radiology information functions.
• Customer service and data entry skills are essential.

Responsibilities

• Greet patients and coordinate entry in radiology.
• Prioritize patient orders by time or severity and inform patients about wait times.
• Accurately schedule imaging exams and verify orders.
• Ensure accuracy of check-in data and perform order entry as needed.
• Provide images and reports to providers or patients; manage image storage and retrieval.
• Handle outside images in PACS; assist with conferences and QA projects.
• Coordinate after-hours communication with physicians and staff.
• Coordinate team schedule/coverage and stay informed of updates.
• Perform other duties as assigned.

Skills

Scheduling knowledge

Image storage and retrieval

Customer service skills

Basic computer skills

Data entry skills

Education

High School Diploma or equivalent preferred

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Acts as a patient greeter/liaison for all patients and family members upon entry into the patient care environment. Assists and supports radiologists and physicians with patient flow, communication and report management as needed. Assists in the requests for patient transports and/or personally transports patients as needed. Adheres to standards for proper distribution of patient information to meet compliance and regulatory requirements.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:Inspire health.Serve with compassion.Be the difference.
• Prioritizes all patients' orders in order of time received and/or severity of diagnosis.Ensures that all patients are consistently informed regarding their wait times throughout their visit to ensure a positive patient experience.
• Accurately schedules patients for Imaging exams.
• Ensures accuracy of physician orders and account information prior to patient check-in. Performs order entry with scanning of support documents, as needed.
• Provides images and reports to healthcare provider and/or patient as requested. Knowledgeable of offsite storage and retrieval.
• Manages outside images to include importing outside images into PACS system.
• Researches, retrieves and prepares images and reports for physician conferences to include but not limited to Breast Conference, Tumor Board and quality assurance projects, as needed.
• Ensures proper communication and connection from physician to physician after hours and on weekends. Calls in technologist and nursing staff as appropriate when requested by the physician.
• Coordinates team member schedule/coverage as needed.
• Stays abreast of organizational, affiliate and departmental changes/updates by checking email on each shift.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School Diploma or equivalent preferred
• Experience - No previous experience required. Previous support experience preferred

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Required Knowledge, Skills, Abilities

• Knowledgeable in all scheduling, admissions and radiology information functions.
• Knowledgeable in all aspects of image storage, retrieval and printing.
• Customer service skills
• Basic computer skills
• Data entry skills

Work Shift

Day (United States of America)

Location

Laurens County Medical Campus

Facility

Laurens County Hospital

Department

Radiology Administration

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.