Imaging Administrative Specialist - Per Diem - Variable Shifts

Cedars-Sinai; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Cedars-Sinai Medical Center in Los Angeles seeks a physician liaison to ensure efficient daily reading room operations and ongoing workflow improvements.

You will answer and triage calls, monitor worklists and support radiologists while ensuring timely delivery of information to referring physicians. 8-hour shifts include evenings and weekends, with a fast-paced hospital environment.

Qualifications

• High School Diploma or GED required.
• Associate degree in business administration with healthcare emphasis preferred.
• Minimum of 2 years of administrative experience in a fast-paced and complex environment requiring critical thinking.

Responsibilities

• Functions as a physician liaison to ensure efficient daily reading room operations with focus on workflow improvement and regulatory compliance.
• Answering, screening and directing phone calls to meet customers' needs.
• Triage physician phone calls to minimize delays and increase efficiency.
• Monitor the unit's worklists and distribute urgent exams to physicians for interpretation.
• Ensure sensitive information is delivered timely and reports go to the correct referring physician.
• Gather, analyze and present quality improvement data in a timely manner.
• Support radiologists with system troubleshooting in Nuclear Medicine, Breast Center and Reading Room.
• Collaborate with Safety Ambassador to maintain safe environment of care.
• Lead responsibilities such as assisting supervisor with staffing issues and problem solving.

Skills

Critical thinking

Problem solving

Education

High School Diploma or GED

Associate Degree in Business Administration with healthcare emphasis

Tools

Windows OS

Job description

Would you like to be part of a team of colleagues that employs pioneering, innovative techniques to treat a variety of conditions with less risk, less pain and as little stress as possible? Do you have a passion for the highest quality and patient happiness?

Each year, almost 500,000 inpatient and outpatient exams and procedures are performed and interpreted at Cedars-Sinai Medical Center. Our radiologists & imaging specialists are board certified by the American Board of Radiology in their respective subspecialties. Our subspecialized imaging physicians, American College of Radiology certified technologists and customer-service oriented staff provide our patients with brand-new imaging technologies and innovative treatment options in a compassionate environment.

Cedars-Sinai Medical Center has been recognized eleven years in a row on the “Best Hospitals” Honor Roll by U.S. News & World Report.

Summary of Essential Duties:

• Functions as a physician liaison to ensure the efficient and timely performance of all daily reading room functions with continual emphasis on workflow process improvement and regulatory compliance.
• Answering, screening and appropriately directing phone calls to ensure customers' needs are met.
• Triage physician phone calls to minimize delays and increase efficiency.
• Monitor the unit's worklists and distribute urgent exams to the physicians for interpretation.
• Ensures sensitive information is delivered timely, reviewed by the appropriate modality physician and reports delivered to the correct referring physician.
• Gather, analyze and present quality improvement project data in a timely manner.
• Support Nuclear Medicine, Breast Center and Main Reading Room radiologists with system trouble shooting.
• Works closely with the section Safety Ambassador to ensure a healthy environment of care and safety compliance in the unit's reading room.
• Lead responsibilities, such as assisting supervisor with staffing issues, problem solving, etc.

8-Hour shifts will be scheduled on an as-needed basis. Weekday start times will vary from 5:30pm to 11:00pm. Weekend shifts will start between 7:00am and 3:00pm.

Qualifications

Education:

• High School Diploma or GED required
• Associate Degree in Business Administration with an emphasis on healthcare preferred

Experience:

• A minimum of 2 years of administrative experience in a fast paced and complex environment where critical thinking skills are necessary required
• Experience in healthcare is beneficial
• Demonstrated proficiency using a PC in a Windows environment required