Imaging Admin & Front Desk Support

Independence Health System; Greensburg, Northern (Westmoreland County, KY); Hybrid; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Job summary

Independence Health System's Imaging Department is seeking an Imaging Clerk to support clerical duties, assist customers and physicians, and help maintain workflow in a busy radiology setting.

You will greet customers, route calls, handle release forms, and support HIS/RIS/PACS systems, ensuring accurate documentation and timely communications.

This role requires a high school diploma, strong organizational and communication skills, and the ability to operate common office equipment.

Qualifications

• High School Diploma, GED or higher level of education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
• Basic working knowledge of computers and office equipment; Knowledge of basic Office Equipment such as copier, fax machine, etc.

Responsibilities

• Greets and assists all customers as needed.
• Provides direction to customers when needed.
• Answers the telephone using proper etiquette.
• Assists with distribution of patient preps, and screenings.
• Places courtesy calls to patients when needed.
• Prepares and obtains necessary release forms.
• Burns CDs and prints/copies radiologic images.
• Faxes reports to physician offices.
• Assists physicians and other staff with HIS/RIS/PACS systems.
• Delivers and retrieves requests from technologist/radiologist office/reading room/work area.
• Delivers imaging department mail.
• Directs phone calls to appropriate location.
• Maintains work station in optimum condition.
• Assure adequate office supplies are maintained.
• Reports any necessary malfunctions to supervisor.
• Initiates downtime procedures during HIS/RIS and PACS downtime.
• Receives and imports outside mammography for interpretation by radiologist.
• Receives and imports mammogram films from all facilities
• Maintains critical results/ call reports work list in PAC’s system
• Contacts order physician with results
• Proper documentation and trail
• Attends department meetings or reviews minutes
• Other duties as assigned.

Skills

Leadership ability

Organizational skills

Critical thinking

Communication skills

Basic computer knowledge

Education

High School Diploma

Job description

Independence Health System's Imaging Department is seeking an Imaging Clerk to support clerical duties, assist customers and physicians, and help maintain workflow in a busy radiology setting.

You will greet customers, route calls, handle release forms, and support HIS/RIS/PACS systems, ensuring accurate documentation and timely communications.

This role requires a high school diploma, strong organizational and communication skills, and the ability to operate common office equipment.