Imagination Crew (ICrew)

Omaha Children's Museum, Inc; Omaha (NE); On-site; USD 17,000 - 25,000; Part time

Job summary

Omaha Children's Museum is seeking part-time Imagination Crew Members to provide frontline guest engagement, facilitate play-based learning, and support exhibits across the museum.

As part of the Guest Experience team, you will maintain exhibit readiness, assist with guest flow, and participate in training to learn new exhibits and procedures. This role emphasizes safety, inclusion, and exceptional guest service.

Qualifications

• Positive and adaptable attitude.
• Desire to engage guests of all ages.
• Ability to learn new exhibits, programs, and procedures.
• Excellent communication with guests and team members.

Responsibilities

• Initiate welcoming interactions with guests of all ages.
• Engage children and caregivers in hands-on exhibits through play and guided exploration.
• Reset, clean, and organize exhibits to ensure safety and cleanliness.
• Monitor exhibit areas and report safety or maintenance concerns to leadership.
• Maintain reliable attendance and punctuality; participate in training and learn new exhibits.

Skills

Positive attitude

Guest interaction

Accountability

Learns quickly

Excellent communication

Job description

Job Title: Imagination Crew Member (I Crew)

Employment Status: Part Time, Hourly | Non-Exempt

Location: On Site | In Person

Department: Guest Experience

Reports To: Director of Guest Experience

We value a diverse workforce and an inclusive culture. OCM encourages applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, age, national origin, marital status, disability, or veteran status.

Mission

To engage the imagination and create excitement about learning.

Who We Are

Omaha Children’s Museum (OCM) is a mission-driven nonprofit that has enriched the lives of children for more than 45 years. We believe that behind every great organization are great people, and we are committed to building a team that reflects the passion, creativity, and diversity of the community we serve. We welcome and encourage all qualified applicants who share our vision and want to make a meaningful impact through our mission.

OCM is a vibrant, hands-on environment created to spark curiosity and inspire creativity through engaging exhibits, workshops, and events. We are dedicated to fostering an inclusive, educational, and joyful space that supports every child’s learning and growth. Our mission extends beyond our walls as we strive to be a trusted community hub for families, caregivers, and early childhood partners.

Position Summary

Imagination Crew Members provide frontline guest engagement support at Omaha Children’s Museum (OCM) by creating welcoming, engaging, and educational experiences for children and families through play-based learning and exhibit facilitation. As part-time Imagination Crew Members, individuals support a variety of interactive experiences throughout the museum, including operating interactive features, facilitating movement and imaginative play, guiding hands-on learning activities, and engaging guests in exhibit spaces such as interactive activity stations and themed learning environments. Imagination Crew Members also support daily museum operations by maintaining exhibit readiness through routine resetting, cleaning, and organization, while representing OCM with professionalism, enthusiasm, and a strong commitment to safety, inclusion, and exceptional guest service.

Key Responsibilities

Guest Engagement

• Initiate welcoming and inclusive interactions with guests of all ages.
• Engage children and caregivers in hands-on exhibits through play, conversation, and guided exploration.
• Support interactive experiences and activity stations assigned.

Exhibit Support

• Reset, clean, and organize exhibits throughout the day to ensure safety and cleanliness.
• Monitor exhibit areas and communicate safety or maintenance concerns to leadership.
• Assist with guest flow and operational needs during peak attendance times.

Team Responsibilities

• Demonstrate reliable attendance, punctuality, and accountability for scheduled shifts.
• Participate in required training and demonstrate willingness to learn new exhibits, programs, and procedures.
• Follow museum policies related to safety, conduct, and guest interaction.
• Support weekends, weekdays, and occasional evening events as scheduled.

Qualifications

• Positive and adaptable attitude that contributes to the success of Team OCM.
• Desire to initiate conversations with guests of all ages.
• Maintains accountability for assigned tasks while meeting performance expectations.
• Ability to learn new skills and acquire knowledge on exhibits, programs, and procedures.
• Excellent communication skills while interacting with guests and team members.

Preferred Qualifications & Competencies

• Customer service, education, childcare, camp, or youth program experience preferred.
• Comfort working in a fast-paced, interactive environment with frequent guest interaction.
• Ability to learn multiple workstations and exhibit procedures.

Physical Qualification

• Remain on feet for extended periods.
• Perform repetitive tasks related to exhibit upkeep and guest engagement.
• Push or pull light equipment, such as small carts and wheeled cases.
• Lift and carry items up to 25 pounds.

Compensation

Qualifications and experience will be considered in the compensation for this position.

Reasonable accommodations will be provided to qualified individuals in accordance with the applicable federal, state, and local law. If reasonable accommodation is needed to participate in the hiring process, to perform the essential functions of the job, and/or to receive other benefits and privileges of employment, please contact [e-mail] .