Image Review Quality Auditor III

Elovate; El Paso, Northern (TX, KY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Elovate in El Paso, TX is seeking a Quality Assurance Associate III to serve as the final checkpoint in the image review workflow. You will audit samples of traffic enforcement images processed by Image Review Associates to ensure accuracy, consistency, and compliance with client and jurisdictional requirements before citations are issued.

This non-exempt, full-time role offers overtime eligibility; you will apply QA frameworks, maintain thorough documentation, identify error patterns, and

Qualifications

• In the USA, this job profile is NON EXEMPT and will be eligible for paid overtime.

Responsibilities

• Review and audit traffic enforcement images that have already been processed by Image Review Associates.
• Verify that each reviewed image meets the required criteria for citation issuance, including image quality, vehicle identification, and jurisdiction-specific violation standards.
• Select samples from completed image review queues using established auditing procedures and quality checklists.
• Identify errors, inconsistencies, or patterns in image review decisions and document findings accurately.
• Return images for re-review or escalate to the supervisor when violations are found that do not meet citation standards.
• Apply established QA frameworks and quality checklists consistently across all audited work.
• Ensure all audited images and citation data comply with client contract requirements, program SLAs, and applicable jurisdictional regulations.
• Maintain thorough, accurate documentation of audit findings, error rates, and trends.
• + Understand how the image review stage connects to upstream data capture and downstream citation issuance.
• + Flag systemic quality issues or recurring error patterns to the supervisor promptly.
• Communicate audit findings to Image Review Associates and the supervisor clearly and constructively.
• + Contribute to root cause discussions by providing documented observations and supporting context.
• + Participate in team meetings and calibration sessions to ensure QA standards are applied uniformly.
• Assist with image review production tasks as needed to support team throughput targets.
• Maintain a high level of personal accuracy and consistency.
• Comply with all Elovate policies, data privacy requirements, and program-specific confidentiality standards.
• Report system issues, data anomalies, or processing irregularities to the supervisor in a timely manner.

Job description

Elovate in El Paso, TX is seeking a Quality Assurance Associate III to serve as the final checkpoint in the image review workflow. You will audit samples of traffic enforcement images processed by Image Review Associates to ensure accuracy, consistency, and compliance with client and jurisdictional requirements before citations are issued.

This non-exempt, full-time role offers overtime eligibility; you will apply QA frameworks, maintain thorough documentation, identify error patterns, and