IMAC Technician

tds group; New York (NY); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Competitive hourly pay

Growth opportunities within IT support

Travel with Data Center projects

Job summary

tds group is seeking a detail-oriented IMAC Technician to support end-user computing environments, handling workstation setup, deployment, and moves in on-site New York offices. You will disconnect and reconnect desktops and laptops, set up new workstations with monitors, docking stations, and peripherals, and perform basic hardware troubleshooting.

Ideal candidates have hands-on PC hardware knowledge, familiarity with Windows or macOS, and basic networking understanding.

Qualifications

• Experience with workstation setup, hardware deployment, or desktop support.
• Strong knowledge of PC hardware, monitors, docking stations, and peripherals.
• Familiarity with Windows and/or macOS environments.
• Basic understanding of networking concepts (Ethernet, ports, cabling).
• Ability to lift and move equipment up to ~50 lb.
• Excellent attention to detail and organization.
• Strong customer service and communication skills.
• Ability to follow instructions, processes, and timelines.

Responsibilities

• Disconnect and reconnect desktops and laptops during office moves or reconfigurations.
• Set up new workstations, including computers, monitors, docking stations, keyboards, mice, and peripherals.
• Perform basic hardware troubleshooting and escalate issues when necessary.
• Ensure proper cable management and clean, professional workstation setups.
• Follow IMAC procedures, checklists, and documentation standards.
• Test equipment and confirm functionality before handoff to end users.
• Provide basic end-user support during workstation setup and transition.
• Adhere to safety guidelines, security policies, and company IT standards.

Skills

Workstation setup

PC hardware

Monitors & peripherals

Windows/macOS

Networking basics

Lifting 40-50 lbs

Attention to detail

Customer service

Follow instructions

Independence / teamwork

Education

A+ certification

Job description

Position Overview

We are seeking a detail‑oriented and dependable IMAC Technician to support end‑user computing environments. The role involves disconnecting, relocating, reconnecting, and setting up computer workstations, including new deployments and office moves.

Key Responsibilities

• Disconnect and reconnect desktop and laptop workstations during office moves or reconfigurations
• Set up new workstations, including computers, monitors, docking stations, keyboards, mice, and peripherals
• Perform basic hardware troubleshooting and escalate issues when necessary
• Ensure proper cable management and clean, professional workstation setups
• Follow IMAC procedures, checklists, and documentation standards
• Test equipment and confirm functionality before handoff to end users
• Provide basic end‑user support during workstation setup and transition
• Adhere to safety guidelines, security policies, and company IT standards

Required Skills & Qualifications

• Experience with workstation setup, hardware deployment, or desktop support
• Strong knowledge of PC hardware, monitors, docking stations, and peripherals
• Familiarity with Windows and/or macOS environments
• Basic understanding of networking concepts (Ethernet, ports, cabling)
• Ability to lift and move equipment (typically up to 40–50 lbs)
• Strong attention to detail and organization
• Excellent customer service and communication skills
• Ability to follow instructions, processes, and timelines
• Reliable, punctual, and able to work independently or as part of a team

Preferred Qualifications

• Previous IMAC, desktop support, or field technician experience
• Experience working in corporate or enterprise IT environments
• A+ certification or similar technical certification

Work Environment

• On‑site corporate office locations
• Walking, standing, bending, and lifting throughout the day
• Occasional after‑hours or weekend work for large moves or deployments

What We Offer

• Competitive hourly pay (based on experience)
• Potential for long‑term assignments or growth within IT support teams
• Opportunity to travel and gain experience with Data Center projects

Employment Details

• Job Type: Project Based
• Expected Hours: 20–40 per week
• Schedule: 8‑hour shift, nights as needed, overtime, weekends as needed
• Work Location: In person (New York)

Compensation

• Hourly Pay: $20–$25 per hour